Transcripción

Transcripción

De fundar Klarna a crear Norrsken: cómo encontró su propósito Niklas Adalberth - Podcast #256 — vídeo y transcripción

Esta semana tenemos a Niklas Adalberth, quien nos desvela en exclusiva su nuevo proyecto: Norrsken Barcelona. Le acompaña Marc Jordana, la persona a cargo de esta sede.

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Título

De fundar Klarna a crear Norrsken: cómo encontró su propósito Niklas Adalberth - Podcast #256 — vídeo y transcripción

Resumen

Esta semana tenemos a Niklas Adalberth, quien nos desvela en exclusiva su nuevo proyecto: Norrsken Barcelona. Le acompaña Marc Jordana, la persona a cargo de esta sede.

Puntos clave

  • Welcome to another episode of the Itnig Podcast.
  • Today, we've got Niklas and Mark, and we're going to hear the story of Klarna and Norsken and what is Norrsken doing now in Barcelona.
  • My father always told me that you can do whatever you want in life as long as you become a doctor, doctor like him, obviously.
  • I was always competing together with my brother who could perform the best.
  • I always had this performance-based self-consciousness.

Descripción

Esta semana tenemos a Niklas Adalberth, quien nos desvela en exclusiva su nuevo proyecto: Norrsken Barcelona. Le acompaña Marc Jordana, la persona a cargo de esta sede.

Niklas fue cofundador del gigante del fintech Klarna, en 2005, y nos comparte su viaje desde las aulas de la universidad hasta alcanzar el éxito y celebrarlo con un serendípico viaje a Las Vegas. Durante este viaje, Niklas se replantea sus metas personales y decide emprender un proyecto de alto impacto con el objetivo de afectar el mundo de manera positiva.

Así nace Norrsken, una fundación que apoya y habilita startups de alto impacto positivo hacia el medio ambiente y la sociedad. En Barcelona, Niklas, junto a Marc, pretende crear el centro más grande de Europa dedicado a la tecnología y al impacto.

En este podcast hablaremos de qué significa verdaderamente el impacto, descubriremos qué es el altruismo efectivo y debatiremos sobre cómo enfocar nuestras habilidades para influir positivamente en el mundo que nos rodea.

Te invitamos a disfrutar de la conversación y a descubrir cómo Norrsken quiere cambiar el ecosistema de startups de Barcelona y del mundo.

ENLACES MENCIONADOS
🎙Making Sense Podcast: https://www.samharris.org/podcasts
🎙Emerge Podcast: https://www.whatisemerging.com/emergepodcast
🏢Norrsken Barcelona: https://www.Norrsken.org/barcelona

00:00:00 Acerca de este episodio
00:03:22 Sobre Niklas y Klarna
00:10:02 Modelo de negocio de Klarna
00:11:52 Qué hacia cada fundador
00:13:02 Escala de los ingresos
00:14:20 Las Vegas, dinero y la felicidad
00:18:55 Cómo de lejos llegó Klarna
00:20:50 Inversiones y experiencia de ventas en Estocolmo
00:22:10 Dónde está Klarna ahora
00:27:00 Qué es Norrsken y el altruismo efectivo
00:30:50 Las startups de alto impacto
00:34:00 Qué hace Norrsken
00:34:50 Norrsken en Barcelona
00:41:10 De dónde viene el dinero
00:43:05 Porqué Barcelona
00:44:50 Cómo medir el impacto
00:46:50 Objetivos sostenibles
00:48:50 Tesla y la teoría del cambio
00:51:22 Impacto positivo/negativo
00:53:10 Sostenibilidad del capitalismo
00:56:20 Uso de la tecnología (el poder de los dioses)
00:57: 10 Las ramas de Norrsken
01:04:00 ¿Tienes impacto positivo?
01:06:30 Encontrar significado en tu trabajo
01:07:20 Futuro de Norrsken
01:11:50 Los unicornios de más impacto
01:13:10 Gobierno y dinero público
01:17:10 Inspiraciones

PATROCINADORES
🧍 Factorial: https://rebrand.ly/factorial_hr
💻 The Nest: https://rebrand.ly/thenest_webhelp
💰 Indexa Capital: https://rebrand.ly/Indexa_Capital

EVENTOS
📢 Pitch to Investors (Todos los jueves 19h) - https://itnig.net/events/
📅 Itnig Talks - https://rebrand.ly/playlist_itnig_talks

SOBRE ITNIG
🐦 Twitter - https://twitter.com/itnig
💡 LinkedIn - https://es.linkedin.com/company/itnig
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💌 Newsletter - https://itnig.net/newsletter/
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ESCUCHA NUESTRO PODCAST EN
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🎙️ Apple Podcast: http://bit.ly/itnigapple

TENGO UN PROYECTO
Si tienes un proyecto tecnológico y buscas financiación, completa este formulario y presenta tu proyecto en nuestro Pitch to Investors. https://itnig.net/fund

CONTÁCTANOS
Si quieres ponerte en contacto con el equipo de Itnig, puedes escribirnos a media@itnig.net

Captions con timestamps

Mostrar captions con tiempo
[03:22] Welcome to another episode
of the Itnig Podcast.
[03:24] Today, we've got Niklas and Mark,
[03:27] and we're going to hear
the story of Klarna and Norsken
[03:31] and what is Norrsken doing now
in Barcelona.
[03:34] Welcome.
[03:35] Niklas, tell us a little bit
about yourself.
[03:38] All right.
Where should I start?
[03:41] I guess I go all the way back.
[03:42] My father always told me
that you can do whatever you want in life
[03:45] as long as you become a doctor,
doctor like him, obviously.
[03:49] I was always competing together
with my brother
[03:52] who could perform the best.
[03:54] I always had this
performance-based self-consciousness.
[03:58] If I perform and do good
in school and so on,
[04:02] -then I get a self-fulfillment.
-Were you good in school?
[04:05] Also right.
[04:06] I like gaming too much.
[04:08] I guess there was a disturbance.
[04:10] And that was in Stockholm?
[04:11] This was in Uppsala.
[04:12] It's a one hour north of Stockholm,
but it was in Sweden.
[04:18] But I quite early got a motivation
for becoming financially independent.
[04:24] In Sweden, you can't be that
by being a doctor.
[04:27] I went in to study business school
at the Stockholm School of Economics.
[04:31] Just a couple of months
into business school,
[04:33] my friend Sebastian
came up with the idea of Klarna.
[04:38] This was all a coincidence.
[04:39] Me and Sebastian
were traveling around the world
[04:41] the year before without flying,
[04:44] and we missed the last boat
or one of the boats
[04:47] across the Pacific Ocean.
[04:49] Sebastian could not come back
to school and do his master's degree.
[04:53] He has to pass one year.
[04:55] During that sabbatical year,
[04:57] he started working
at the debt collection salesperson.
[05:01] It was like the random job
that he could find?
[05:03] The random job.
This was 2003.
[05:05] It was really hard for him
to find a decent job,
[05:07] so this was a job he could find.
[05:09] It was in this position he got in contact
with the e-commerce companies
[05:13] that said that we don't want
your debt collection,
[05:15] but we would love to offer a solution,
[05:18] where consumers can buy now,
but pay later.
[05:21] E-commerce were struggling
with debt collection?
[05:25] Yeah, it was struggling
with payments overall.
[05:27] People didn't trust to give
away their credit card number.
[05:30] That was before Stripe.
[05:32] Yeah, many years before Stripe.
[05:34] That was before all of the other platforms
that made it very easy to pay.
[05:38] -Exactly.
-But why pay later?
[05:41] Yeah, because of the sense of security
that you don't have to give money first
[05:45] and then touch and feel the product.
[05:47] If you go into a physical store,
[05:49] do you need to pay first before
you're allowed to enter in?
[05:51] Just like mimicking
that consumer behaviour.
[05:55] That's when you got the idea
[05:56] that if we do
a simplified credit check on the consumer,
[05:59] maybe we can allow them
to get a credit for 14 days,
[06:03] and then pay after delivery.
[06:04] Was it really the original idea
is people want to buy online,
[06:09] they don't want to pay
before they see the item,
[06:11] then we do a credit check,
then we send the item,
[06:14] then we charge them,
[06:15] and then we make a commission,
an interest payment?
[06:17] Exactly.
[06:17] It was exactly this idea right away.
[06:19] It was. It was.
Then later on, we have-
[06:21] It's usually not the case.
[06:22] It's not usually the case.
No, it's not.
[06:24] -We tend to pivot and iterate.
-Exactly.
[06:26] But at what point do you get involved?
[06:29] Sebastian
was the declaration agent at this.
[06:33] He presented this
to the management of the company.
[06:35] They didn't approve it really.
[06:38] Then he went back into study.
[06:39] I started the same school.
[06:40] Then he talked about this idea
to some friends,
[06:44] and me, and another friend called Victor.
[06:46] We said that, "Hey,
let's give this six months
[06:49] and see what happens."
[06:50] But I guess the issue was that
to start a fintech company,
[06:52] you need to have some money.
[06:54] We had no money.
[06:55] You need to have some experience
of how to develop the system.
[06:58] We have no knowledge of that whatsoever.
We have no knowledge of this.
[07:00] You're not developers.
You're not programmers.
[07:01] We're not developers.
We're all three business guys.
[07:04] We were supposed to build
this financial systems
[07:07] with no knowledge
or know-how whatsoever.
[07:09] It was uphill to start with.
[07:12] But we realise that, "Hey,
let's start with the money."
[07:16] We built a pitch deck
and we went out pitching
[07:18] to what we could find
in the business papers,
[07:21] the most wealthy people in Sweden.
[07:23] Business angels
didn't really exist back then.
[07:26] We just phoned them up that,
"Hey, we have this-"
[07:27] It was 2004 we're talking about?
[07:30] -Yes, 2004.
-Yeah, it's been a while.
[07:31] It's a while.
[07:34] Eventually, we were able to get in contact
[07:36] with an angel called
Jane [inaudible 00:04:16]
[07:38] that has recently sold her company.
[07:40] She got to invest €60,000
for 10% of the company.
[07:46] It's a quite good valuation
for just a powerful-
[07:48] You have a lot of young audience
listening to this,
[07:50] just realised 2003,
Euros was a brand-new concept,
[07:55] just understand how long ago
we're talking about.
[07:57] Euros were just brand-new.
[07:58] You're telling me I'm really old now.
[08:00] Well, we are getting old.
[08:03] So €60,000, were you full-time
working on this already?
[08:08] Or were you still studying and trying
to get this off the ground?
[08:11] We started off with trying to do it
simultaneously,
[08:15] but then we realised
that we cannot be here
[08:17] getting this money into the company
[08:19] and then try to just run off
to that class.
[08:22] So we decided that "Hey,
[08:23] let us put all the studies aside
for two years
[08:25] and just fully focus on this."
[08:27] But then the second problem came that,
okay, we have this money,
[08:30] but how are we going to build the system?
[08:31] How does it work?
[08:32] Is this something
that you buy off the shelf?
[08:35] We have no clue.
[08:37] But then this angel said that, "Hey,
I have this perfect developers
[08:40] that I did a former startup with.
[08:42] You should talk to them."
[08:44] We ended up actually giving them
37% of the company
[08:48] for them building the initial platform.
[08:50] Basically, before we even have started,
we only had 53% left of the company.
[08:55] But you could say, they were
your technical co-founders?
[08:58] Exactly.
[08:59] Without them,
there would be no Klarna today.
[09:01] We realise that, "Hey,
this is a big business idea.
[09:03] Requires quite a lot of competencies.
[09:04] We need to be generous with the shares
if this is going to take off."
[09:08] We were very lucky.
[09:09] This was right when the e-commerce
in Sweden took off.
[09:13] If we didn't do anything,
[09:14] we would have had an internal growth
of 30-50% because e-commerce grew so much
[09:20] and we were just connecting more and more
e-commerce platforms.
[09:24] How did people in Sweden
pay in e-commerce?
[09:27] What was the platform?
[09:30] There was a couple of players,
one called DIBS.
[09:32] I'm not sure they exist today,
[09:34] but it was credit card,
and people didn't like it.
[09:36] Credit card through the banks' widgets
and this kind of stuff?
[09:40] A little bit more complex, but yes.
[09:41] No PayPal.
[09:43] PayPal was not popular,
or it was very rare.
[09:46] When we got here and said, "Hey,
you don't have to pay in advance.
[09:48] We can just pay for it after delivery."
That was very popular, and then took off.
[09:53] We got 60, 70, 80% share of checkout
of people that really prefer
[09:57] to pay this way in Sweden.
[09:59] Wow.
[10:02] What was your business model?
[10:04] The business model was that
we charge a percentage transaction fee
[10:08] from the merchant.
[10:10] Then we also earn money on late fees
if they don't pay on time.
[10:13] From the buyer.
[10:14] From the buyer.
[10:15] Then later on, we added
an installment product.
[10:19] You buy now but you pay in 12 parts,
or 12 months, or 24 months, and so on.
[10:27] It started to go really well.
[10:28] In that business model,
we earned an interest rate, of course.
[10:32] When we started this,
it was quite hefty fees.
[10:35] We compared it
to other players in the market.
[10:38] You're saying you were expensive.
[10:39] -Yeah, quite expensive.
-Why?
[10:42] Because I guess we could.
[10:43] And that was how the other players
in the market were charging consumers.
[10:47] We just copied whatever prices they had,
and this was a profitable business model.
[10:52] What was the annual interest rate?
[10:56] You have one annual.
[10:57] It depends on what product you show,
there were different ones.
[11:00] But the most expensive one
was 19.5% interest rate.
[11:06] But then you also add a fee
for each time we build a customer of €3.
[11:11] If you add that together,
[11:12] the [crosstalk 00:07:51] interest rate
is not super great.
[11:16] It's much nicer terms today.
[11:18] But back then, it wasn't.
[11:21] You had market power.
[11:23] We had market power,
[11:24] and we were the only player
that had a new technical system
[11:29] that were outcompeting
all the traditional banks by far.
[11:33] The e-commerce just loved it
because it just worked.
[11:36] What was your role at the time?
[11:37] I was a deputy CEO.
[11:39] I was basically the-
[11:40] Does this mean
you were two equal CEOs?
[11:44] What does deputy CEO mean, I guess?
[11:45] Yeah, that's a good question.
[11:46] I guess it was a second-
[11:48] Second in command.
[11:49] Yeah. Sebastian,
the guy that came up with the idea,
[11:52] he was more of the leader type,
the charismatic.
[11:54] Let me ask you the different way,
what did he do and what did you do?
[11:58] Him being more of the charismatic leader,
[12:00] he was the man holding the vision,
being more into the product,
[12:04] more into maybe being magnetic
towards getting the best people to join.
[12:09] I was the one more of the execution,
being the managerial person,
[12:13] that "No, we should not do
too many things at the same time.
[12:15] Let's just do these things first,"
and so on.
[12:17] Okay. And the third co-founder?
[12:19] He was more of the analytical guy.
[12:21] He was the CFO and Chief Risk Officer.
[12:23] Important.
[12:24] Yeah, also important.
[12:25] I think that we worked together.
It was just so luck.
[12:28] Now in hindsight, they work very well,
but also very important.
[12:31] I think we're equally important
for the company.
[12:33] And your tech co-founders,
[12:34] did they stay engaged
through the evolution of the company,
[12:38] or it was just a one off?
[12:39] One off.
They left after nine months.
[12:42] That was expensive.
[12:43] It was quite expensive.
[12:45] In today's dollars.
[12:46] It was quite expensive.
[12:47] They did a good ROI per hour invested,
I guess.
[12:50] But it took good risk as well.
[12:53] This was fantastic.
I was working like crazy.
[12:57] I lost a lot of friends.
[12:59] My girlfriend broke up with me,
[13:01] but I had the eye on the target
to be financially independent.
[13:06] To help us understand more or less
the scale of the revenues of Klarna,
[13:09] you went from zero?
[13:11] Zero.
[13:11] What happened in the first year,
second, third?
[13:13] So €150,000,
[13:15] and then it was about €1 million,
and was €3 million, and it was €9 million,
[13:24] and then it was €21 million, and so forth.
[13:27] In seven years in, we were able
to get the Sequoia Capital to invest.
[13:32] We had terms-
[13:33] How much revenue did you have
when Sequoia came in?
[13:35] I think we had...
I don't remember.
[13:38] I would assume... I think the valuation
was one €100 million valuations,
[13:41] and maybe the turnover was maybe...
[13:44] I'm guessing it, maybe 20.
[13:46] Those were different days.
[13:47] Yeah, it was.
[13:49] I could be completely-
[13:50] Nowadays, €100 million valuations
means a really good deck.
[13:53] Yeah, exactly.
[13:54] Back then you had to fight for it, right?
[13:58] Sequoia Capital came in,
[13:59] and then just one or two years later,
DST and General Atlantic invested.
[14:03] In that transaction, I was able
to sell off my first secondary.
[14:07] Why did you sell?
[14:10] I guess to secure some capital,
but also, I want to do and fulfill
[14:16] all the things in life
that I had expected.
[14:19] This was a dream of my life.
[14:21] I dreamt about buying this expensive flat,
[14:24] this sports car,
and these expensive clothes,
[14:30] living the dream life, right?
[14:32] I sold off $10 million of shares,
[14:36] so went from being in debt
into being financially independent.
[14:39] Just three days later,
I had a conference in San Francisco.
[14:42] We're going to get the Crunchies
Awards and TechCrunch.
[14:47] I decided that, "Hey, why don't I stop by
in Las Vegas and celebrate.
[14:52] -Sounds terrible.
-Great idea.
[14:54] It was just too short notice
that no one could join us.
[14:57] I went by business class
for the first time.
[14:59] You go to the left instead of the right,
you get a glass of champagne,
[15:03] instead of being yelled at.
[15:04] I checked into this big Panorama suite
[15:07] at the Encore in Las Vegas
with tons of marbles.
[15:11] I went out to order expensive wines.
[15:13] I couldn't pronounce and seafood
I don't really like.
[15:16] How old are you?
[15:17] Now I am 30.
[15:19] Okay, so you're not like a baby.
[15:21] I'm not like a baby.
I'm not like a baby.
[15:23] I should be mature
even though I wasn't.
[15:24] I'm not judging, but 30-year-old.
[15:26] It's different if you're 21.
[15:28] Yeah, exactly.
[15:29] But you went from zero to $10 million
in your bank account.
[15:33] Yeah.
[15:36] What happens in Vegas?
[15:37] Then going back again to the tail,
I start getting this bad feeling
[15:41] in my stomach is like, oh.
[15:44] Do I really sleep better
in this expensive bed
[15:47] compared to my IKEA bed at home?
[15:49] Did I really like that wine?
[15:50] Could I taste a difference between that
and my [inaudible 00:12:30] at home?
[15:54] These clothes are the same material
as my H&M or Zara clothes?
[16:00] What is this?
[16:02] Then I couldn't unthink that.
[16:04] I started going in a negative loop
of like, wow, this is just a myth
[16:09] of that more money
just gives you more happiness.
[16:11] All of this marketing of these all
of these happy people
[16:14] having all of these consumer goods
is just fake.
[16:18] Then I crashed, eventually,
in that hotel room,
[16:20] and just felt so meaningless
to start chasing the next dollar valuation
[16:24] or even more money for myself.
[16:26] It is a strong correlation
with money and happiness,
[16:29] up to about €5,000 per month.
[16:31] Then it's a totally
diminishing return curve,
[16:34] and I just experienced that-
[16:35] You needed more correlation
with lack of money and unhappiness
[16:38] than money and happiness, right?
[16:40] So close to zero is where
everything happens.
[16:44] Now, there is a threshold,
[16:45] which is surprisingly low,
but really doesn't matter anymore.
[16:48] Exactly. Exactly.
[16:49] Then for me to say the next one-
[16:50] You were way past this-
[16:52] Way past this. I can only eat
five times per day and so on.
[16:55] I really don't like expensive food
or wine anyway.
[16:57] I can't taste a difference.
[16:58] I don't have sophisticated taste buds,
I guess.
[17:01] It also started to made me start
to reflect on many things.
[17:06] First of all, being born
in the West of the world.
[17:09] That's just pure luck in coincidence.
[17:13] With great healthcare,
great education, lovely parents.
[17:16] It's nothing about performance
that I have done, it's just pure luck.
[17:20] What have I given back
during all of these years.
[17:23] I had this egoistic life,
just thinking about me,
[17:26] and if I cannot give back in one
capacity, who should, really?
[17:32] Also, to reflect
on the company I had created.
[17:35] We were really solving this problem
[17:37] of people don't feeling safe
buying online.
[17:40] It also solved for people
[17:41] that couldn't afford
buying a consumer good.
[17:44] But if you widen that problem definition
and you look into that issue,
[17:50] is that really then something
that is net positive to the world?
[17:53] In Sweden, at least,
the way we consume,
[17:56] we need four planets.
[17:58] My contribution to this,
enabling even more consumption
[18:03] from people that cannot afford
[18:05] buying the products
in the first place maybe.
[18:08] I maybe have a responsibility here.
[18:10] Then feeling that I might be part
of the problem here,
[18:13] not part of the solution,
got all of this luck.
[18:16] I don't believe in God,
[18:17] but if there is a God,
he would be so much harder on me
[18:21] if I should go to heaven or go to hell,
[18:23] getting all of these
extraordinary resources,
[18:25] but not taking
the extraordinary responsibility.
[18:29] This eventually led up to that,
"Hey, I need to do something different."
[18:33] After 11 years with Klarna,
I decided to quit,
[18:35] and instead devote my time-
[18:36] So the trip to Vegas was at the 11th year?
[18:40] It was, and there was some
on my seventh year.
[18:43] It took four years to...
[18:46] Okay, so this was not a 30-second process.
It was a four-year process.
[18:51] Yeah.
Because Klarna went so well, right?
[18:53] Let's understand the business of Klarna
and then let's see what happened next.
[18:58] You said you were at roughly $20 million,
then you raised venture capital money
[19:02] and then you started going global,
I guess, basically.
[19:06] Where did Klarna go, for your time,
how far did Klarna go?
[19:11] Quite well.
[19:12] I think when I left the company,
we were at $2.5 billion valuation.
[19:17] In revenues?
[19:19] In valuation.
[19:21] Revenue-wise...
[19:23] What was it?
[19:25] I would assume a couple of €100 million
in revenue.
[19:28] Is that mostly interest payments?
[19:31] Is it the fees?
[19:32] How is the split of these revenues?
[19:36] The biggest part is actually
fees from merchants.
[19:39] -Fees from merchant.
-Merchants' offerings.
[19:40] The original business model
of just enabling this buy now pay later,
[19:44] that's the bulk of the revenue.
[19:45] Yeah, exactly.
[19:46] We charge them for these installments,
we charge the e-commerce companies.
[19:51] Just to understand the business,
[19:52] you don't really have to do
anything to get consumers.
[19:55] Consumers go to their e-commerces.
[19:57] Your go-to market is getting merchants.
[19:59] How did you get merchants,
or did they just come to you, and you did?
[20:03] No, that's never happened.
[20:04] Everyone that's been in B2B knows
that doesn't happen automatically.
[20:07] You actually had to go to the merchants
[20:09] and convince them to install
the widget, the plug-in.
[20:11] Yeah.
[20:12] We realised quite quickly that
in order to be B2B and be successful,
[20:16] you need to be successful in sales.
[20:18] There's no shortcut.
I don't believe in that in way.
[20:21] We picked up a big sales department
[20:23] being on the phone,
calling up these merchants
[20:25] that, "Hey, do you want
to increase your conversion rate?
[20:27] Then you should offer
our payment solutions."
[20:30] As you know, it's all mathematics.
[20:31] If you call 100 customers,
you get 10 real conversations
[20:34] and maybe physical meetings,
or 10 physical meetings,
[20:37] you get one contract.
[20:39] If you're able to do 200 phone calls,
you double your sales.
[20:45] So we did.
[20:45] It was a sales success
in that manner as well.
[20:48] I'm a strong believer that even though
you're a tech company,
[20:51] you should also think about
all these manual processes-
[20:54] Especially if you're B2B.
[20:55] You cannot just pray
that people will find you.
[20:58] What are the rough economics of these?
[21:00] How much did it cost to get a customer,
[21:02] or, let's say, how long did it take
to recover investment
[21:05] in getting customers?
[21:06] Because hiring salespeople in Stockholm,
I'm assuming, is not cheap.
[21:09] It's a very expensive city.
[21:11] Yeah, it is.
[21:11] But in 2005, the economy
was not that strong.
[21:15] We were able to be getting contracts
that didn't have any fixed salary.
[21:18] They were just paid on commission.
[21:19] That helps.
[21:20] So models like that.
[21:25] You were running sales at that point?
[21:27] I was part of my responsibilities
when I left.
[21:29] More or less, how aggressive
were you investing in sales?
[21:33] Were you investing
one year's worth of revenue
[21:36] in acquiring a customer,
or two years, half year?
[21:38] How did you measure that?
[21:39] I don't remember.
I should know, but I don't remember.
[21:41] It's been a while.
[21:43] Was the company profitable at that point?
[21:45] It's been profitable since.
[21:46] It was just the first year,
we were not profitable.
[21:47] But since then, profitable every year,
[21:50] which you have to be if you're a bank
because you're lending out a lot of money.
[21:54] If you're running at a loss,
you need to take in a lot of equity.
[21:57] Is it coming from your own balance sheet?
[21:59] Yes, it is.
[22:00] Then we have a big portion
that is debt as well,
[22:02] the absolute majority.
[22:04] But still, you need to have
some equity to finance that debt.
[22:08] Just if you buy an apartment,
you need to put in some equity as well.
[22:11] What is Klarna now?
[22:13] I know you're not in it,
[22:14] but from what you know,
what is Klara now?
[22:17] So in terms of revenue,
let's see if I get the currency right.
[22:25] Could it be a €1.5 billion
revenue company?
[22:31] At my time,
we were 1,500 employees.
[22:33] I think now, there are 5,000 employees.
[22:36] The valuation, we were the highest
valued private startup
[22:40] in Europe at the point of time.
[22:42] This was just six months ago
for the $5.5 billion.
[22:47] It's a good sizable numbers.
[22:49] Now, they just get around
at the bad timing,
[22:51] and the valuation plummet
quite significantly to a 6.5, I think.
[22:58] Okay. It's still a private company.
[23:00] Still a private company.
[23:04] One of the largest private tech companies
in China, in Europe, right?
[23:09] In many ways, it's like the Stripe
of Europe, right?
[23:11] It's similar area; it's also huge
successful private company.
[23:16] Tell me about your conversation
with your co-founders
[23:19] when you realised it was time to go.
[23:21] That was tough.
[23:22] I think that was what delayed
this for a long time.
[23:25] So Victor already left after five years,
[23:28] and I really didn't know
how Sebastian would react.
[23:31] -Sebastian was still the CEO.
-Still the CEO.
[23:33] Still exclusively working
on growing the company.
[23:38] Yeah, exactly.
-Kind of hand with you.
[23:40] Exactly, with a time horizon that is like,
[23:42] I'm going to be the biggest and best
in the world in what we're doing.
[23:46] So no expedition date.
[23:48] No, the opposite.
[23:50] When I and I had this dissonance
in my body of,
[23:54] what am I doing here?
That is this really meaningful?
[23:58] I went into happiness research
that all showed the same thing,
[24:01] which was like a happy
life is a meaningful life.
[24:05] A meaningful life is often
when you're not only for yourself,
[24:08] but actually contributing to others.
[24:10] This didn't feel like that to me,
after this discovery.
[24:15] Eventually I was brave enough
[24:18] to have the conversation
and I did a lot of charades.
[24:22] Is that what you call it in English?
[24:23] When you practice before
how a person would react.
[24:27] -Rehearsal.
-Rehearsal.
[24:29] I did that with my fiancée.
[24:31] Really?
[24:32] -Yeah.
-She was your co-founder?
[24:34] She was playing your co-founder?
[24:36] Yeah, exactly.
[24:36] Exactly.
[24:38] I remember this office.
[24:39] I went into this office and like,
[24:40] "Hey, Sebastian,
I need to tell you something,"
[24:42] but he took it so well.
[24:44] Really, really well.
[24:45] Were you tired at the time?
[24:47] -If I was tired?
-Mm-hmm.
[24:49] Yeah, I was,
[24:50] but I was very lucky
to never get burnt out.
[24:54] That was not part of the equation.
[24:58] -A little bit. I mean, I worked very hard.
-I say it because it's exhausting
[25:00] to grow these companies
at that massive scale.
[25:03] Yeah, it was.
[25:04] Of course, that was tempting as well
to just take one year off
[25:07] and just think of the next step
or going into foundation work.
[25:13] That was an upside as well, of course.
[25:15] No, Sebastian was very relieving.
[25:17] He took it super well
and was very encouraging.
[25:19] I understood where it came.
[25:21] So how did you manage that?
[25:22] He just hired somebody to replace you
or already had an executive team
[25:28] where you could transition away
without disrupting too much the company?
[25:32] Yeah, I think that you always,
especially me, tend to overvalue yourself,
[25:37] that you're so critical,
[25:40] but apparently the company managed
very well without me.
[25:42] That's always the case.
[25:43] Even Steve Jobs died
and Apple continued to do amazing.
[25:47] If Steve Jobs can move on,
I think we all can.
[25:50] Exactly.
[25:51] It's other people stepping up
and fill in my shoes.
[25:54] Day one, I think was no problem for him.
[25:56] Uh-huh.
[25:57] How much money have you made
from selling shares at that point?
[26:00] Roughly?
[26:01] When I left, I decided that maybe
the company won't survive without me,
[26:05] so I decide to sell off half of my shares.
[26:10] Once again, going back
to the ego in me—narcissist.
[26:14] Then I just continuously
started to sell off.
[26:17] Now I hold less than 1% of the company.
[26:20] Okay.
[26:21] Because you didn't want to be part of it
[26:23] or you just wanted
to have the cash to use it otherwise?
[26:26] Yes, I wanted to find as my foundation,
[26:28] so I decided to-
[26:29] but you could also put your shares
in the foundation and let them grow.
[26:32] Yeah, that's true.
[26:34] But at the same time,
I wanted to use those liquidity
[26:37] to do meaningful things.
[26:39] So I took in half of my wealth.
[26:42] I decided to put in as cash and sell
off shares into this foundation.
[26:47] Okay.
[26:48] How much is the foundation manager?
I don't know if that's public information.
[26:52] No, it' fine this €125 million.
[26:54] €125 million.
[26:55] That's how much you put
in this foundation?
[26:58] Uh-huh.
[26:58] -So it's never coming back to you.
-Never.
[27:01] -It's starting to work on its own.
-Yeah, exactly.
[27:04] What is this foundation?
[27:05] -What's that?
-What is this foundation?
[27:07] So quitting Klarna,
[27:11] I went into, "Okay,
where should I spend my time now
[27:14] to be of most value?
[27:15] How should I think about this?
[27:16] Should I sit myself
in a soup kitchen handing out food?
[27:19] What would be a good
meaningful work for me?"
[27:25] It wasn't until I stumbled upon
this concept of effective altruism.
[27:29] I don't know if you heard about it before.
[27:31] It is like a philosophy,
came from the '70s
[27:33] and it's all about
that should you do maximum good
[27:38] per hour or per dollar invested.
[27:40] This is really like thinking
about giving back with your head
[27:44] or your brain and not your heart.
[27:46] It turns out like the most effective
charities are up to a thousand times
[27:51] more effective than the least
effective charities.
[27:53] You should really look at this
from an analytical point of view.
[27:57] What it also says is that you should
keep in mind and take in consideration
[28:02] what you have as skills.
[28:05] If you're a really
successful hedge fund manager,
[28:07] maybe the best you can do for the world
is to continue to be a hedge fund manager.
[28:11] That's the Warren Buffett dilemma, no?
[28:13] Yeah, exactly.
[28:14] I think he's doing it right.
[28:15] He's an effective altruist, if you ask me,
[28:17] -His donating is massive.
-But we will see
[28:18] what happens at the end, but so far...
[28:20] Yeah so far, he's been financing
Bill & Melinda Gates Foundation
[28:23] to a very significant degree,
[28:25] which had done incredible lot of impact.
[28:27] Another classic example is that
if a dog leading a blind person
[28:32] cost about €30,000 in Sweden to train,
[28:35] for the same amount of money,
you can treat up to thousand people
[28:38] from a specific eye disease
in some tropical areas.
[28:41] If you only have $30,000,
where should you use them?
[28:44] So if you believe that every person
is equally value,
[28:47] you should of course
then direct it to treat it from start.
[28:51] So what does this mean to me then?
[28:52] Yeah, well,
I know a little bit about tech.
[28:54] I know a little bit
about entrepreneurship.
[28:56] Those are the components
I should use to try to do better world.
[29:02] To me was that going back again
to my experience with the Klarna
[29:07] and what I saw was that...
[29:10] Okay, I've been this
successful entrepreneur.
[29:12] I'm receiving these prizes.
[29:14] I'm being recognized,
[29:18] and I see that I'm a role model
to a large degree,
[29:22] I get invited
to speak to other students.
[29:25] At the same time, when I see
what companies people aspire to do.
[29:30] It's all about revenue and growth.
[29:32] No consideration whatsoever
[29:34] if you're net negative
to people and planet.
[29:38] If you're like, I don't know,
let's take a more classical example.
[29:41] If you create this...
[29:41] It was another company
creating this addictive computer games
[29:44] that just kept
the attention span really low.
[29:47] If you are the social media companies-
[29:50] Alcohol, cigarettes,
[29:51] I think they are even
easier examples to understand.
[29:54] Maybe even easier.
[29:55] But even in tech,
you can look at a lot of companies,
[29:58] who define the problem really narrow
[30:00] that you guys are going to connect
as many people as possible
[30:02] over the world.
[30:03] You get more friends.
[30:05] But then if you look
a little bit from the outside,
[30:07] you can see that some
of those solutions
[30:09] create mental health issues,
[30:11] create polarisations in society
and just a total lack of sense making.
[30:17] It's like, wow, these companies are...
[30:20] If we just leave this a status quo
that this is what we going to copy
[30:24] and imitate as entrepreneurs,
[30:26] we're doomed.
[30:27] All of those,
[30:28] if you extrapolate those curves,
just leads to collapses everywhere.
[30:33] What the foundation tries to do
is to instead we want to put the spotlight
[30:38] and capital on startups that are actually
solving societal and planetarian problems.
[30:44] We call them impact startups.
[30:46] They should be the heroes of our lifetime.
[30:49] If you are like a top person
out of a specific school,
[30:52] you should, of course,
start an impact company.
[30:55] That doesn't mean non-for-profit.
[30:58] No.
[30:59] It doesn't even need to be like
a B Corp or a social company.
[31:03] It can be like a for-profit
private startup
[31:07] has a mission that is aligned
with what you believe.
[31:10] -The world needs or you as a team.
-Exactly, exactly.
[31:12] One company that could
back in Sweden is Northvolt.
[31:15] They're building the world's greenest
battery for Volkswagen and Volvo.
[31:19] For each unit of green battery
out in the market
[31:23] is one less diesel engine.
[31:25] Just like a one-to-one connection
[31:26] with a social sustainability
development goal for each unit of sales.
[31:32] Another example is Einride.
[31:34] They're building like becoming
the Tesla of electric trucks.
[31:38] It's the same thing there.
[31:39] For each electric truck out in the market
is one less of a combustion engine.
[31:44] Business models where you really
interlink the impact with the sales.
[31:49] If we can make that
as the next role models in society,
[31:51] I think everything will hopefully solve
[31:54] instead of imitating and not caring about
[31:57] what the net impact is
of a specific company.
[31:59] Why do you think that so far
[32:00] in the history of humanity
somehow we regulate?
[32:04] We didn't disappear as a civilization.
[32:08] Somehow we managed to not kill ourselves
[32:12] through massive
evolutions of technology.
[32:14] What makes you think
that now we need to regulate it?
[32:17] Even if it's regulated from a private
initiative with your own money
[32:20] and then a foundation.
[32:22] Why don't you trust
that everything will be fine,
[32:25] I guess, is my question?
[32:26] Yes, I think that it depends
on what time horizon you have.
[32:29] The only thing we know is that every
stabilisation previous to ours
[32:34] have collapsed has evolved.
[32:37] -Yeah, it depends on how you see it.
-We're here, no?
[32:39] That's true, we're here,
[32:41] but still a lot of civilizations
have collapsed
[32:43] and then evolved into something else.
[32:45] Why would this civilization
that we are in right now
[32:48] with power centres
of US still being there?
[32:50] Would that exist forever?
[32:52] Probably not. It will probably change.
[32:53] We will probably go into a darker period
than involved into something else.
[32:57] I think what we have done now,
historically up until nowadays,
[33:00] we have increased
the lifespan of human people
[33:07] quality of life and less infants
being dead when they get born.
[33:12] We improved on so many levels,
but at the expense of the planet.
[33:19] We're extracting resources.
[33:21] We're paying the cost of that extraction,
[33:23] but we're not paying the cost
of what it does to climate change
[33:27] and a million people
dying from cold and so on.
[33:29] So you're saying that we're getting
into unsustainable debt with the planet
[33:33] the same way that customers
are with Klarna on the internet?
[33:36] All planetarian boundaries,
we're about to reach the end to it,
[33:41] because we're not looking
into the negative externalities
[33:44] of the business or the way
we act as human people.
[33:48] We're about to come to an end there.
[33:50] I think we now need to look at
and take responsibility
[33:54] of what we, as individuals,
and what we, as companies,
[33:57] actually are creating
with what we're doing.
[33:59] And this is Norrsken.
[34:02] How do you pronounce it?
[34:03] Yeah, I think you do very well.
[34:04] Yes, so we trying to promote
impact entrepreneurship
[34:07] for the spotlight in that.
[34:09] We do that in some different ways.
[34:11] We have a large co-working
space in downtown Stockholm.
[34:16] It's 450 people that work from there.
[34:20] Just the idea to get like-minded
people together
[34:23] -Yeah, exactly
-and let the magic happen.
[34:25] So creating like a micro cosmos
of everyone involved in that ecosystem
[34:30] to enable these companies to flourish.
[34:33] We have an impact VC firm of $120 million
that we can invest into these companies.
[34:39] We have an accelerator,
[34:41] pre-seed accelerator with UNDP
which we can invest really early on,
[34:45] and we're building a similar house now
that is just launched in Rwanda in Kigali.
[34:50] It's 1,200 people in there.
[34:52] So that's a coworking/accelerator?
[34:54] Yeah, it's like a combination
is creating this ecosystem.
[34:57] But what's most exciting, of course,
is what we're doing now here in Barcelona.
[35:02] What's happening in Barcelona?
Mark, that's for you.
[35:05] Sorry for the monologue.
[35:07] I think that it's important
to know your story and all the context
[35:12] that actually what's
the genesis of Norrsken.
[35:17] Here in Barcelona, we are opening
[35:19] what's going to be
the third hub of Norrsken.
[35:21] It's going to be
the biggest one in Europe.
[35:24] Stockholm will not be
the main one anymore.
[35:27] -Really?
-Yep.
[35:28] Because in what? Size?
[35:30] -Like metres, how many people?
-In square meters.
[35:33] It's going to be almost 10,000
square meters building
[35:39] in front of the beach.
[35:40] For the people who knows
Barcelona a little bit,
[35:43] in Barceloneta with amazing sea views.
[35:47] Can we say exactly where?
[35:49] It's at the end of...
[35:52] Just close to the W Hotel.
[35:54] -Next to the W Hotel.
Yeah.
[35:55] I guess everybody knows.
[35:56] If you've been to Barcelona,
you've seen the W Hotel.
[35:59] We think that at the beginning,
[36:02] we thought that it was important
to have a landmark building
[36:06] because as Niklas was saying,
[36:09] it's important to put
impact entrepreneurship
[36:12] in the spotlight
to act as a showcase.
[36:17] Of course, some people are getting
familiar with the concept here in Spain
[36:21] or if we extend it to the relation
to Southern Europe,
[36:24] but we think that physical things
actually help to understand
[36:29] and to put a name on an ecosystem.
[36:34] We've actually here in Barcelona,
[36:35] I think that a few years ago
we had an amazing experience
[36:37] when Barcelona City
that was acting as an ecosystem
[36:42] decided to take the pier one.
[36:45] I think that these really act
as a catalyst for the ecosystem.
[36:48] That's why we really
believe at the beginning,
[36:50] as first step to invest
on singular buildings
[36:56] that can become
the house of impact entrepreneurship.
[37:00] Since we will have a lot
of square meters,
[37:03] that, of course, we're going to cater,
[37:05] the need of impact entrepreneurs,
we also want this to become a hinge
[37:11] between impact entrepreneurs
and other actors,
[37:16] like different tech entrepreneurs,
venture capitalists,
[37:20] academics that they want to somehow
be part of the solution as well.
[37:24] What's going to happen
in this building next to Barceloneta?
[37:27] The first thing is going to act
as one part as a co-working.
[37:31] Okay. So how do you decide
who can go into the co-working?
[37:34] Do you have to qualify
as an impact entrepreneur?
[37:36] You basically have to qualify
as an impact entrepreneur.
[37:40] This at the end, it's quite subjective.
[37:43] It is subjective
[37:44] I think that we can try to get closer
to perfection, but we will never get it.
[37:49] At the end,
you have to cut at some way.
[37:53] We will also-
[37:54] And people will have
to pay for this co-working.
[37:56] -Yes, but it's going to be subsidised.
-Okay.
[37:58] The rent is going to be
very, very attractive.
[38:01] At the end, we want to make things
easier for impact entrepreneurs
[38:04] and we understand that providing
state of the art facilities
[38:08] and also place that allows them
to show the world what they are doing.
[38:13] Especially that one of the key components
for tech startups
[38:17] is to attract and retain talent.
[38:19] We think that the place
where you work it's important.
[38:22] We don't really believe on remote working.
[38:27] Maybe on mixed models,
[38:28] but we think
that the current model is going to stay,
[38:31] and we want to put the best
facilities on everything that they need
[38:35] that makes it easier for them.
[38:39] On top of that,
we are going to have a lot of content,
[38:42] a lot of events that the aim
is also to give them an opportunity
[38:48] to explain what they are doing
and to connect with other actors.
[38:53] Okay.
[38:53] Is the venture arm somehow also localised
or that's a centralised in Stockholm?
[38:58] We are going to have still on discussion,
[39:00] but we are going to have
some kind of venture arm.
[39:03] So how do you measure the success of the
Barcelona hub, like five years from now?
[39:09] I think that, first of all,
I think that for us it would be important
[39:12] that this is a vibrant space
and that we really fill it up.
[39:16] I think that one success metric
[39:18] that we use a lot in Norrsken
is that people live our space.
[39:22] That means that
these entrepreneurs are growing
[39:25] and that there's a moment
that they cannot stay with us.
[39:28] So the success of the companies
that go through the space, basically.
[39:30] Yes.
[39:31] The fact that they are alive
to raise success.
[39:33] They are alive
and that they have grown so much
[39:35] that there's a moment
that they need their own space.
[39:37] -Graduation rate.
-Yeah.
[39:38] I think that since all these
companies should really...
[39:42] They are focusing
on one of the SDG goals.
[39:46] If they grow, we understand
that the impact is growing, too.
[39:51] That's why it's important that at some
moment they eventually leave our premises.
[39:55] So how does it work?
[39:57] Is this sub-entity
that is a Barcelona-Spanish Foundation
[40:03] that is started and funded by Norrsken?
[40:08] How does the money flow?
[40:09] Is this a money-making entity?
Is this a money-losing entity?
[40:14] How do you see this?
[40:15] Like the whole setup?
[40:16] Yes, we're basically
four co-founders into this.
[40:19] It's Mark, he's a Norrsken foundation,
[40:22] but it's also the Founder
of Desigual, Thomas Mayor.
[40:26] He has a big role in this.
[40:28] The fourth one is Sander van Diesel.
[40:32] We are four people coming
together to do this.
[40:35] Part of it is all co-owned by us.
[40:38] But it's going to be called
Norrsken Barcelona?
[40:40] Norrsken Barcelona, yeah.
[40:42] The idea at the end for practical terms,
it's going to be what in Spain we call
[40:46] [foreign language 00:37:25]
[40:49] Norrsken is also acting,
because that's what makes things easier.
[40:51] But at the end,
what we want is to reinvest.
[40:56] At the end, we are here to really...
[40:58] We work for the entrepreneurs
and we really want to help them.
[41:02] Also-
[41:03] Where you get the money,
from the founders?
[41:05] The capital, you get it from the founders?
[41:08] The capital on...
[41:11] These things you said cost money,
everything cost money.
[41:13] These things you said sound expensive.
[41:15] Nothing can be for free,
[41:16] because when things
are for free, no one values it.
[41:20] So in this case, people
and entrepreneurs are going to pay rent.
[41:25] It's going to be subsidised.
It's going to be much cheaper,
[41:26] but they are still-
[41:27] But if it's subsidised,
[41:28] where does the money for the subsidy
come from—the founders.
[41:32] Here we are getting
a good deal on the premises
[41:36] that allows us also to have more rent.
[41:38] Then we will have different activities.
[41:40] Especially something that's important
is our network of partners,
[41:43] and our partners really help us a lot
[41:46] on making this a cheaper space
for entrepreneurs.
[41:50] -So you're trying to make it sustainable?
-Yeah.
[41:52] You're trying to make it
break-even or profitable?
[41:55] Yeah, we're trying to make it break-even.
[41:57] -Break-even.
-Yeah.
[41:58] At the end,
this doesn't have to be a cash cow.
[42:01] That's not the purpose of this.
[42:03] If it is a cash cow,
does the cash go to the founders?
[42:08] Does it have to stay there?
I don't know how you renovate this.
[42:11] Even at some moment for any reason
it starts to become a cash cow,
[42:14] what we should do is to lower the rents
[42:17] and maybe reinvest on other initiatives
that help entrepreneurs.
[42:22] It's a good problem to have, right?
[42:24] It is hard to take things off the ground.
[42:26] We think that it's good
to reach break-even
[42:28] or being slightly profitable,
[42:30] because that's what
gives you independence
[42:32] and otherwise
we would be trapped on the charity model.
[42:37] That's something that we don't want to.
[42:38] But on the other hand,
it doesn't have to be a cash cow.
[42:41] If we are so good at attracting partners,
organizing events that for some reason
[42:47] they made us make more money
[42:49] than the one
that we were initially planning,
[42:51] the idea is to reinvest
it into the ecosystem.
[42:54] From Norrsken's perspective
is even more profits coming out of it.
[42:58] Our vision is, of course,
to open up in more cities.
[43:01] The problems we're facing
now are of a global nature.
[43:05] Even though we want to turn
in Barcelona to the capital of impact,
[43:10] it makes sense to have these
ecosystems in other cities as well.
[43:14] Why Barcelona?
[43:17] It is already now
and have been for a while
[43:19] one of the key cities
[43:21] In Europe when it comes
to tech and entrepreneurship.
[43:24] There's a lot of unicorns
coming from here.
[43:26] It's super popular.
[43:27] I think it's increasing
in traction as well.
[43:30] Absolutely, we're working on it.
[43:32] Yeah, you're doing very good job.
[43:33] But there's London, there's Berlin,
there is Stockholm, there is Paris.
[43:39] These cities have a bigger ecosystem
than Barcelona for now.
[43:44] True.
[43:45] We're working on changing that.
[43:46] But for now,
they are bigger entrepreneurship perhaps.
[43:49] Why do you choose Barcelona
instead of these other cities?
[43:51] The combination, I think,
with already now being an attractive city
[43:55] in terms of size and what's happening,
[43:56] but also, that we found
the perfect partnership
[44:00] with Thomas Mayer,
with Mark, and with Sander.
[44:02] To me, that's my experience,
to be honest, is all about the people.
[44:06] My job as a manager
is to spend 30% of my time
[44:09] just to recruit the next leaders
all the time.
[44:12] A little bit exaggerating,
but it's all about the people,
[44:14] and we found it here.
[44:17] Maybe then going back as well
what the five-year plan is.
[44:20] I think that one part is that we think
and hope this is going to be
[44:24] a very thriving, great ecosystem,
and a place that you really want
[44:28] to work from
if you want to be part of the solution.
[44:31] But also, that we put impact
entrepreneurship on the spotlight
[44:35] so that the next talent from Barcelona,
they want to start another submer,
[44:40] which we also have invested into,
[44:42] instead of another online casino
or whatever.
[44:47] Funny enough,
before I knew that you were coming,
[44:51] I was looking at your website
[44:53] and the thing that got most of the time
that I spent on the website was a part
[44:57] where you were trying to measure impact
or you were measuring impact.
[45:01] I guess I think you were trying
to measure impact,
[45:04] and it's really difficult.
[45:05] Because from what you say,
I hear a very subjective wish.
[45:09] You have an idea on how you personally
would like the world to be,
[45:14] and that's totally fine.
[45:16] I think we all have ours.
It's amazing that we do.
[45:19] But now you want
to start putting a lot of money
[45:21] working towards the world
going in this direction.
[45:24] And you call it impact,
[45:26] and you more or less
need people to agree
[45:28] that your definition of impact
[45:29] is aligned with Mark's
definition of impact,
[45:31] and if I get involved in my definition.
[45:33] How do you define and measure impact?
[45:36] Sounds a really difficult thing to do.
[45:37] It's a very difficult thing to do.
[45:39] I don't think is one unifying
to measure it all.
[45:43] We've been working with this,
and still working,
[45:45] and we will never find the perfect model.
[45:47] But our definition is that the externality
or the total impact of a business,
[45:54] if they are actually solving a real
[45:57] sustainability development goal
for each unit of sales, its impact.
[46:02] If it's just making it neutral,
it's very good as well.
[46:05] Of course, you don't take
putting the world in a worst spot,
[46:08] but we don't qualify this as impact.
[46:10] It has to have a meaningful progress
to the SDGs
[46:14] that the company such as submer.
[46:15] Once again, so for each unit
of their servers is 50% less energy
[46:22] to a normal server,
[46:24] which has a huge impact
on energy efficiency
[46:28] in the length climate change.
[46:30] We think that SDGs,
that's a framework.
[46:33] It's far from being perfect.
[46:35] What is that?
Tell us what that is.
[46:36] Well, I think that Niklas
may explain a little more,
[46:39] but that's what the UN
[46:41] define as the Sustainable
Development Goals.
[46:44] There are 17 of them.
[46:46] There are things like no property,
[46:48] access to health, life in balance
on the planet, on the sea.
[46:57] There are some more generic goals
[47:00] that they really apply
on developing countries,
[47:04] that on that case,
[47:06] we think that would not be fair
to consider it as a goal here.
[47:10] But this is a framework
that a lot of people are using.
[47:13] As I said, it's this is far
from being perfect,
[47:17] but it helps us to say, okay,
[47:20] is this company targeting
at least one of these goals?
[47:23] And if it is, what we say is that impact,
[47:27] it's going to be traditional growth metric
so that can be revenue,
[47:31] that can be user growth.
[47:34] We tried to make things very simple.
[47:37] We don't want to have these admin monster
where we are trying to clarify
[47:42] because I think that at the end probably,
we would reach a similar conclusion.
[47:47] It has to be something that it's really
embedded on the business model.
[47:51] I think that here,
for example, in Barcelona,
[47:52] we have companies
that they are not called impact,
[47:55] but to my understanding
that they are impact
[47:57] like Wallapop or Wallbox, for example,
[48:01] that they allow a transition
towards electrification,
[48:04] or in the case of Wallapop,
to make the economy much more circular.
[48:08] The more that Wallapop grows,
[48:11] the more savings
that we have in this regard.
[48:14] We think that this is a good example,
and you cannot take the impact part about.
[48:19] Or, for example,
another company that was here,
[48:20] and that I was part of it
that's [inaudible 00:45:00].
[48:23] The more that it grows,
the more sustainable meat that we have
[48:29] and the more that it contributes
to reducing CO2 footprint.
[48:35] We think that the metric has to be
in that case, the revenue, for example,
[48:40] as long as the company has a clear purpose
of solving one of the SDGs.
[48:45] To be even more specific,
[48:46] the way we measure impact is that
we use a model called Theory of Change.
[48:50] It's a model that seems
to be quite widely accepted.
[48:52] You came up with it?
[48:53] No. I'm not that smart.
[48:56] Well, you or somebody in the team?
[48:57] Yeah, they are very smart,
so they could have come up.
[48:59] But these have existed for some time.
[49:01] It really looks at the impact
in three different lenses.
[49:04] Particular classic example of Tesla.
[49:06] The way you look at this
is first look at output.
[49:11] Tesla, they produce
a million cars per year, that's output.
[49:15] The outcome of that
is that actually saved
[49:19] two billion tons of CO2.
[49:22] But the impact, the third stage of that,
that's really that they influenced
[49:26] Volkswagen, and Fiat, and Volvo
how to produce cars.
[49:30] That's a real impact that Elon Musk
should be super proud of.
[49:34] We look at each company
in these three different ways,
[49:36] so looking at output, outcome, impact.
[49:39] Okay, so I agree,
but I want to play devil's advocate here,
[49:43] because a lot of people, Tesla haters,
[49:47] will say that the electricity
that you're using
[49:49] is produced by fossil fuels,
[49:53] and it can be either as bad or worse,
depending on how they do the numbers.
[49:57] They will tell you that some minerals,
[49:59] and some materials for the batteries,
and for the production of the car
[50:03] has actually worse environmental impact
than a normal diesel car.
[50:08] They can do the numbers,
[50:09] and I've seen them
done a thousand of times,
[50:11] and they can claim rationally
and objectively
[50:14] that actually Tesla is
bad for the environment.
[50:19] How do you decide which one is true?
[50:21] You just say, that's my opinion,
I like Tesla,
[50:24] or you go all the way
to the bottom of it
[50:27] until you have a perfect absolute
objective measure of this?
[50:30] No, it's a very good question.
[50:31] I think that in the investment committee
of the different investment vehicles,
[50:34] this is what we debate is this impact,
this is not the impact,
[50:37] what's the total impact of this,
and so on.
[50:39] It's very difficult.
[50:40] How do you measure the impact
of extracting these minerals
[50:43] for this part of the battery?
[50:44] I would have no clue where to begin.
[50:47] Yeah, it's very hard.
[50:48] But our assessment is that Tesla
on the net has a positive impact.
[50:52] I agree, obviously, but...
[50:55] It will not come in synchronicity.
[50:58] I think it will come
a little bit sequential.
[51:00] So they start here.
[51:01] They're much tougher on their suppliers
and how to source their minerals,
[51:05] but it will take some time before we know
that is completely a circular system.
[51:09] We will see different innovations
for different parts,
[51:12] and hopefully,
in 50 years in the companies
[51:13] where you support,
and invest, and promote,
[51:16] in total, they have really moved
society to a better place.
[51:20] I guess another case is you said
that you felt that people buying for stuff
[51:28] they couldn't afford
was bad for society in the long run.
[51:32] But what if we find this example
of this person who's unemployed
[51:37] and wants to start building something
but needs an investment,
[51:40] and then thanks to Klarna
they can buy a sewing machine,
[51:43] and they start producing handmade wallets.
[51:45] They sell them on Etsy.
[51:46] They start having cash flows,
they pay back the sewing machine.
[51:49] Then with more credit, they buy,
I don't know, whatever,
[51:52] more machines, and they have a business,
and then they go out of poverty,
[51:56] thanks to credit, thanks to Klarna.
[51:59] How do you know that it is destroying
more than it is creating or enabling?
[52:05] Do you have a study or research
[52:07] that says that people buying more
than their liquidity allows today
[52:11] is a net negative thing?
[52:14] Or is just a feeling?
[52:15] Yes, a very good question.
[52:17] I think that,
and I've been through this
[52:19] in my head many times,
and there's no research paper
[52:21] showing if Klarna, for example,
[52:22] is a net positive,
or net neutral, or net negative.
[52:25] I think that when I was still part of it
and still responsible,
[52:28] the rates we had, I think, were too high
so that consumer buying stuff
[52:34] could end up paying twice the next year,
twice as much.
[52:38] That is not sustainable.
[52:40] You know what is best?
[52:41] I don't know.
[52:42] It could be if you buy a computer
and that enables you to go
[52:44] into this university,
and then you're able to pay off and so on.
[52:46] But I think on average,
I'm not sure that's a good solution.
[52:51] Maybe it's better than to take
a cheaper bank loan to finance that part.
[52:54] Today, Sebastian takes
Draconian measures,
[52:57] and have increased
[52:58] that the rates are probably
the best among all the peers.
[53:02] Now I think
they're in a different position.
[53:03] I think this is a reason
why they're being hurt
[53:06] on the stock market about
in the secondary market.
[53:09] Who knows what's happening
in the stock market nowadays?
[53:12] One question though, it's interesting.
[53:15] I would define you as a capitalist person.
[53:17] You have created billions of dollars
of capital through your execution,
[53:23] your idea, hiding people,
raising money, creating an economy.
[53:27] You have done a really important role
in the capitalist system.
[53:32] Why don't you think the market is able
to take out this unsustainable mechanism?
[53:40] Because usually, there is a very
strong force that aligns things,
[53:44] and gets rid of things
that are not sustainable,
[53:46] because if they're not sustainable,
[53:47] it's like evolution,
people just stop doing that.
[53:51] Why do you think
this needs intervention?
[53:55] Yeah, it's a good question.
[53:57] If you look where we are in society,
if you look at climate change,
[54:01] for example, we're so dependent
on economic growth, really enjoy it.
[54:06] I love the AC here in this room.
I wouldn't take it away.
[54:10] We're becoming short term
incentivised to keep it on as it is,
[54:16] but never looking into what
this means in the longer future.
[54:18] I think that we as humans
and we as societies are just bad
[54:22] in taking in those negative personalities,
[54:26] and it will take time
before we correct as a market.
[54:29] Nothing market will always be behind,
which makes sense.
[54:32] You cannot regulate too much in advance.
[54:34] But if you look at the advancement
[54:38] of all different techs out there,
it is increasing by the day.
[54:43] It's exponential.
[54:45] If you look at where AI could turn up
[54:47] and you see that all different companies
are competing, the states are competing,
[54:52] and everyone has a race
to build an even smarter AI
[54:57] to build maybe weaponised weapons on it,
otherwise, your competitor would do it,
[55:01] and we're doomed.
[55:02] Completely.
[55:03] In that race, if you just extrapolate
[55:05] that for AI synthetic biology,
for things that influence climate change,
[55:12] for all different aspects,
you're introducing some global risks
[55:17] at scale, and that just makes
me a little bit scared.
[55:23] Even though we are
in a good place here right now,
[55:27] that might not be the way we are
in 100 years from now,
[55:32] especially not looking into
that other civilisations before us
[55:35] have ended up in dark periods.
[55:38] It is fascinating how fast
technology is evolving.
[55:40] So fast.
[55:41] We go from AI,
not being able to play Spotify,
[55:45] to mention another
successful Swedish company,
[55:46] and play your favourite song
[55:48] that you might be struggling
with CD for 10 minutes,
[55:50] and then you see this beautiful piece
of art or this text auto generated
[55:54] that sounded like science fiction
one year ago.
[55:57] Now I was playing with OpenAI's GPT-3,
and then DALL-E the other day,
[56:02] and I was like...
And I'm a computer scientist,
[56:04] so I should understand
more or less what's behind it.
[56:05] I'm like, how is this possible?
[56:07] How did we get there so far?
[56:09] It is a bit scary.
[56:11] It's a bit scary.
[56:12] I agree.
[56:12] But we tend to eventually use technology
more for good than for bad, no?
[56:16] Otherwise, it will be gone.
[56:18] We had a lot of technology,
like atomic technology.
[56:22] We eventually use it for good.
[56:24] Hopefully, for the first time in history,
we're all to have the power of God almost.
[56:30] But we don't have the wisdom of God.
[56:32] We don't know really how to steer this
into a flourishing civilisation.
[56:38] If we continue to celebrate growth
at any cost,
[56:42] if you're an entrepreneur,
you reach a certain valuation,
[56:44] you celebrate that to get a price
from the prince or whatever.
[56:47] If that's what we define
as role models and success,
[56:51] I think we will be in trouble.
[56:52] I think we need to be much more
sophisticated now in 2022
[56:55] to look into what are the net actions
from that result of what we're doing.
[57:00] Let's go back to Norrsken
in the investment arm.
[57:04] You mentioned that there is the space,
[57:07] which we have now three houses
or soon-
[57:10] Soon to be three.
[57:11] By the way, when do we open
the house in Barcelona?
[57:13] That's going to be, let's say,
Q3, second half of next year, 2023.
[57:20] Cool.
[57:21] It's like a big project.
[57:23] It's a big project.
[57:23] Is it already happening?
[57:24] It's already happening.
There's a lot of renovation to be done.
[57:28] -So second half of 2023.
-Yeah.
[57:30] Good.
[57:31] So we have the space,
we have the accelerator,
[57:34] which is somehow,
also related to the space,
[57:37] because it's, I guess,
cohorts and stuff like that,
[57:39] of people starting up together.
[57:41] Yes.
[57:42] So we had 2,500 applications
all over the world.
[57:45] We select 20 of them.
[57:46] They are in Stockholm for two months
and have been supported by 115 mentors,
[57:52] a lot of them unicorn founders.
[57:54] We hope it will be like
the YCombinator of impact.
[57:58] Will you also do this in Barcelona?
[58:00] We were exploring and talking
about it every day.
[58:02] How can we also provide capital
in a meaningful way to the ecosystem?
[58:06] I think it's needed at different stages,
and yes, we're exploring ways of doing it.
[58:10] Then tell us about the venture arm.
[58:11] I think you said €120 million fund.
[58:16] How does this work?
[58:17] It is a for-profit VC firm.
[58:21] Standalone.
[58:23] Standalone.
[58:24] It started off with...
When I started the foundation,
[58:27] we got a lot of inbound leads
and thought that, hey, oh, wow.
[58:30] You can actually combine,
you can actually invest in technology
[58:35] that actually has meaningful impact.
[58:37] Then we thought we're going to scale this.
[58:40] But the institutions said that
cannot combine impact with profitability.
[58:44] It is a tradeoff.
[58:46] It never worked previously,
so we don't want to invest.
[58:49] The only money we could find was
[58:50] from three other unicorn founders,
the founder of King,
[58:53] the founder of Mojang, Minecraft,
and the founder of Daniel Wellington,
[58:56] and Norrsken.
[58:57] We jointly put in €25 million.
[59:00] We said that, okay, we will not compromise
on impact and financial returns.
[59:03] The maximum money we get back is 1x
because we don't want to compromise.
[59:08] We want to go impact first
and be legit into that.
[59:11] What happened was that, of course,
[59:12] the companies that had the best impact
were the ones with a nice business model.
[59:19] Once again,
connecting the revenue to the impact,
[59:23] they were the ones that scaled the most.
[59:25] They could hire even more people,
doing even more impact,
[59:27] as well as earning money.
[59:29] That's when we realised that,
hey, it's not a tradeoff.
[59:32] Let's prove now to the world
[59:33] that you can combine
impact and profitability.
[59:36] Because if the investors
into VC funds understands this,
[59:41] that will really enable
the capital needed.
[59:43] If you look at, for example,
[59:45] the SDGs that we've been
talking about a lot here,
[59:47] we need 16 times the money
to finance the SDGs.
[59:52] We cannot solve that with charity.
[59:53] What do you mean?
I didn't get that.
[59:56] The United Nations
have put up these 17 goals
[60:00] to end poverty, to enable life underwater,
life on the planet, and so on.
[60:05] To finance to be able to reach that,
a sustainable planet,
[60:09] the money going into this now
is way too less.
[60:12] We need 16 times.
[60:14] The money going into what?
[60:16] Sustainable solutions.
[60:18] Worldwide.
[60:19] Worldwide. I think it's between 1 and 2%
of all capital is now impact,
[60:24] which means that the other capital-
[60:25] That's a lot of money.
[60:26] It's a lot of money.
[60:27] -But we need certain times.
-But it's still not.
[60:29] No, it's not.
[60:30] Especially not when you can see
the 98% is net neutral or even negative.
[60:35] Yeah, exacerbate
in the existence of problems.
[60:37] It's probably 1%
was going to negative impact.
[60:41] Very much more.
[60:42] We need to change this.
We need to change this.
[60:46] Now I lost the thread.
What was questioning?
[60:47] Sorry, you were talking about the fact
that you can make money through impact.
[60:52] Right. Yeah.
[60:53] More money is to go into impact.
[60:55] That's the mission.
[60:56] We're going to try to prove
[60:57] that with this VC fund,
we have stellar impact,
[61:01] meanwhile having stellar returns.
[61:03] So you have LPs.
[61:05] We have institution LPS.
[61:06] Institution LPS like as any other-
[61:09] SomInvest, Nordea-
[61:11] They have a target
of making money on their money.
[61:14] Then some of them are nonprofits,
[61:16] and they want to use it
for their good causes.
[61:19] Some are for-profit wealthy people
that brings you a lot of money.
[61:23] Yes, I would say almost
all of it is for-profit, except most-
[61:25] They're just people who want more money.
[61:27] You wouldn't mind more money
to do more good things, I guess.
[61:31] Exactly.
[61:31] They want to make more money
by investing in companies
[61:33] such as Submer, Northvolt, and the likes
where we can combine this,
[61:37] because if we can prove that even more
[61:39] impact VC funds will be created
to finance even more startups.
[61:44] And how's that going?
[61:45] Quite well.
[61:46] How much did you invest already?
[61:48] So we're fully deployed in this one,
so now raising the next successful fund
[61:52] You already invested €120 million?
[61:55] Yeah.
[61:56] Wow.
[61:56] We save for follow-ups.
[61:58] It takes a while to invest €120 million.
It takes a while to invest so much money.
[62:01] We launched this 2019 already.
[62:03] We've been investing now for three years.
[62:07] We're in the middle of the next one,
which will be bigger.
[62:11] So far so good.
[62:15] What's next for Norrsken?
[62:17] Then just something that
I would like to add on top of that,
[62:21] there's also direct initiatives
[62:23] that I think that it's also
worth mentioning,
[62:26] that these are direct investments
[62:28] that the foundation is doing
where the returns are so long term,
[62:32] or there's such a risk on the project
that no venture or capital firm would-
[62:37] From the foundations money directly
[62:40] without having to justify
financial returns.
[62:42] Exactly.
[62:43] Predictable timeline.
[62:45] For example.
[62:46] Here that's the last project.
[62:47] It's been a four-generation
nuclear project
[62:51] that I think that in the best case,
the reactor is going to be ready for 2028.
[62:56] So this is long term.
[62:59] There's also one project that's combining
psychedelics with mental illnesses.
[63:05] These are the projects that take guts
[63:08] and probably where most of the venture
capital firms that, at the end,
[63:12] that's normal.
[63:12] They aim for short-term returns,
they could not invest.
[63:17] That's where foundations
can play a different role.
[63:20] I think that this is important mentioning.
[63:24] Another example is that we launched
the corona testing lab
[63:26] in the middle of the beginning
of pandemics.
[63:28] Runs 25% of all tests in Sweden.
[63:31] It was quite important infrastructure
in the beginning of that.
[63:35] But I think the initiative
that we probably
[63:37] pour the most donations in
[63:39] because it's their own foundation
is called 29k.org.
[63:46] The story behind that is that
it stands for 29,000 days,
[63:49] because that's the average time
you have on Earth as a human being.
[63:53] I mentioned that
it was so important for me
[63:57] to take therapy when I was struggling
with these questions.
[64:01] I think every person
should go to a therapist
[64:04] to see their shadow sides,
and discover their parts of the ego,
[64:09] and so on, and why they're acting
the way they're doing.
[64:12] With 29k, we want to enable that
for everyone for free.
[64:16] The best scientific
evidenced interventions from researchers,
[64:23] we put in them in this app
for everyone to be able to do,
[64:28] and then going to share that
with peers in that network.
[64:32] So basically trying to increase
the level of consciousness
[64:36] to some degree and also
the level of wisdom we have a society.
[64:40] Because I think that if you don't know
your own motivation
[64:43] and who's behind the CV,
who's behind those feelings,
[64:46] I think some other aspects
could be tough to deal with as well.
[64:52] I guess before what's next for Norrsken,
if we stop today,
[64:58] do you think you have already
paid back your debt?
[65:02] Do you think you have a net positive
with the money you generated from Klarna
[65:07] and everything that you've started
from Norrsken?
[65:11] How do you measure this?
[65:12] Because maybe going back to this,
how do you call it? Effective altruism?
[65:17] Maybe you're talented in actually
starting fintech companies
[65:22] and you should start three
more fintech companies
[65:24] and then make a lot more money,
and then put that,
[65:27] maybe that's 3% of the 16% that we need.
[65:30] I don't know.
[65:31] How do you see
if you have reached that point?
[65:35] I guess these are questions
that at a different scale,
[65:37] but also people like Bill Gates
or Warren Buffett also asked themselves.
[65:42] Obviously, their answers are different
because Bill Gates stopped operating
[65:46] and making more money
and then he went into deploying the money,
[65:49] while Warren Buffett
is 90 something already today
[65:53] and still generating more money
and donating some,
[65:56] but most of it is still being reinvested.
[65:59] How do you measure when to stop
[66:02] creating wealth
if you're skilled at doing that?
[66:04] Right.
That's a very good question.
[66:06] I don't know.
[66:07] Have I paid back sort of?
[66:08] I think that, luckily, Klarna
[66:10] is a much more consumer-friendly
company today.
[66:15] Why did it change?
[66:17] I think we all realised that we had put
the merchants in too much focus
[66:23] and we don't really care
as much about the end consumer
[66:25] and their shopping experience.
[66:27] I think that we started to realise that.
[66:29] The founders, the management team,
the investors-
[66:31] Yeah, the founders.
[66:32] I think Sebastian
was really in the lead here,
[66:34] taking these brave decisions
[66:36] to actually cut a lot of revenue
and profit-generating areas
[66:40] to enable a really smooth, nice experience
from then the customer coming back.
[66:47] I think that has a lot to do
with how much depth I have
[66:50] to the civilisation or society.
[66:53] But then I think that going back again,
the motivation why I'm doing this
[66:56] is it all maybe it started
a little bit of guilt,
[66:59] but I think that I never, ever
in my life felt more meaning
[67:03] into what I'm doing.
[67:05] Sometimes I'm running to work
because I think it is so much fun.
[67:09] I don't think that one part of the reason
is you should go into impact
[67:14] so that you might have
a great responsibility
[67:16] if you're born in the West, for example,
[67:18] but you should definitely
go into it because it's so much fun,
[67:21] so much meaning
to both be able to earn money.
[67:24] I do throughout foundations
and not for me,
[67:26] because I have enough aside,
[67:27] but if you can do that as well
as doing around the world.
[67:32] That's my main motivation today.
[67:33] I wouldn't do this if I didn't think
it was super meaningful and fun.
[67:36] Yeah, you don't have to, obviously.
[67:38] What's next for Norrsken now?
[67:41] What's going to happen
in the next few years?
[67:43] I don't know.
[67:44] I think we're going to have plenty
of work to turn in both.
[67:46] You don't know the next capital of impact
in the world or in Europe.
[67:50] But who knows?
[67:51] Maybe you can open even more cities
if this becomes successful.
[67:55] I think we're going to hopefully
able to raise even more capital
[68:00] going into impact.
[68:02] But most importantly,
maybe inspire other entrepreneurs
[68:05] to do something similar.
[68:06] If you are successful entrepreneurs,
[68:08] it would be great if they could start
their own ecosystem somewhere.
[68:11] It doesn't need to be Norrsken,
[68:13] because I think the beauty
of what we're doing is that
[68:17] if these companies win
or if this win, we all win.
[68:21] It's like, it's no competition
in this area, which is fantastic.
[68:25] If this can be an inspiration,
it would be really meaningful and great.
[68:29] Basically, keep going.
[68:31] Keep going.
[68:32] Does this have
an expiration date for you?
[68:33] Do you feel like Sebastian about Klarna,
where you're just set for life?
[68:36] You're just doing this forever?
[68:38] Yeah, today, I cannot see
anything more fun thing to do.
[68:43] It would be very hard to go back
to start another fintech company.
[68:47] I'd rather invest
in great fintech companies
[68:49] in Africa, for example, which we do
with our Africa €200 million fund
[68:54] that we think are changing the country
in a good, meaningful way.
[68:58] And you Mark, do you have a horizon
for Norrsken Barcelona?
[69:01] Not really.
[69:02] Is this your full-time dedication?
[69:04] It's my full-time dedication?
[69:05] I would say that it's the first time
[69:07] that, of course,
in a very different scale,
[69:09] but I'm also coming
from the tech industry.
[69:13] As I said, totally different scale,
[69:15] but also there was one moment
that I felt like I reached the top
[69:19] of the Maslow pyramid
and that actually had to take
[69:23] a sabbatical to reflect
on what I wanted to do next.
[69:28] I also realised that money
was not making me happier
[69:35] I think that that's the first time
that I really feel that I can help.
[69:41] I'm also I feel that I'm very fortunate
to the life that I've had also first
[69:46] because I was born here in the West.
[69:48] I had all the opportunities
that many people cannot have.
[69:54] I was lucky also to be
in the tech industry in the beginning
[69:57] because I think, at the end,
this is pure luck,
[69:59] which gives me wealth,
but also gives me the freedom also
[70:02] to endeavor in such a project.
[70:06] So I see here a long run.
[70:10] I think that there's a lot to do.
[70:12] Actually, there's a lot going on.
We are not in anything that...
[70:15] It's also fair to say
that we are not the first ones.
[70:18] Here in Barcelona, there are already
other organisations like SHIP2E,
[70:21] that they've been into this
for a long time.
[70:24] They even have a €50 million fund.
[70:28] I think that this is a team effort.
[70:32] I think that if we can really
inspire others
[70:35] and help that the ones
that are already doing this,
[70:40] we can help them that they become
the new role models for society
[70:44] that second generation entrepreneurs
or third generation entrepreneurs say,
[70:48] look, before I start my next project,
I'm going to try to incorporate
[70:55] the impact angle.
[70:57] And also for talent,
[70:58] I think that one of the things
that we should get is that the most
[71:05] beautiful minds on especially here,
they consider impact.
[71:11] We've seen the same
in the tech industry.
[71:13] I think that 10 years ago,
when people that was leaving,
[71:17] when they were finishing business schools,
they were just going to investment banking
[71:21] or big corporates, and suddenly,
thanks to a few tech startups here,
[71:26] they started to consider another path
because there were certain role models.
[71:30] I think that basically
that's part of our job
[71:33] to show that there's something else.
[71:34] And then, of course, always
people are free to choose.
[71:38] We don't we don't want to impose anything.
[71:41] Our long term goal
is to not enable another unicorn,
[71:45] but enable another impact unicorn,
[71:48] because if that can be
the next role model in society
[71:51] and not a company valued
at a billion dollar,
[71:53] but a company that is somehow
[71:54] influencing a billion people positively,
then that can be the next Norrsken star.
[71:59] Okay, amazing. I like this idea.
[72:01] Who are the top impact unicorns
in the world right now?
[72:05] Well, good question.
[72:06] I would probably regard maybe Tesla
[72:08] as getting there in the way they inspire
other car companies that produce cars.
[72:12] I think Wikipedia could be one as well,
creating all of this knowledge.
[72:17] So Tesla for profit,
Wikipedia, not for-profit.
[72:20] Yeah. I think that even though
we are very much focused on for-profit,
[72:24] impact tech companies,
[72:26] you also need
the charity side of the world.
[72:28] You cannot solve everything
with business model.
[72:30] I think that this is a team work,
[72:32] team effort for all the challenges
that we're facing.
[72:36] Yeah, we can put this as a counterexample
[72:37] because one of the takeaways
I was actually getting to
[72:41] is you need profits to have impact,
otherwise you're not sustainable.
[72:49] Wikipedia, I guess, it's unfair
because it's software,
[72:53] and it's so cheap to actually run it
that with a few annoying banners.
[72:56] Eventually, they raise enough cash
to run this.
[72:59] But Tesla, there is no way you can
do that without profitability.
[73:03] So you do need profitability
for impact in most of the cases.
[73:09] Do you have any relationship,
or let me ask you the different way.
[73:13] Does the government and public money
have any relationship with Norrsken?
[73:20] In Sweden, we have an institution
that invests in first-time funds.
[73:27] They've been a big backer
of this Norrsken VC impact fund.
[73:31] Like Fond-ICO here.
[73:33] -Like Fond-ICO?
-Yeah.
[73:34] But it's not an impact fund.
[73:36] -It's just an economic.
-Yeah, it is.
[73:39] It would also help a pure non-impact
focused for-profit fund?
[73:45] Correct.
[73:45] But already now in Sweden,
[73:47] I think this is part
of the Greta Thunberg effect
[73:50] the biggest pension fund in Sweden,
which is owned by the state.
[73:55] Their new mandate now
is to only invest in impact.
[73:58] I think Sweden has come
[74:00] a very far way here in the Netherlands
as well and a couple of other countries.
[74:05] I think this will come more and more.
[74:06] The pension money should be spent on
improving the world, not making it worse.
[74:12] Once again, going back to,
[74:13] I think that if you are
an impact tech company
[74:15] in Barcelona five years from now,
you will hire the best,
[74:19] you probably get the most capital,
and you hopefully get the most consumers
[74:23] because they more and more
want to shop sustainable.
[74:27] So this will be the competitive edge.
[74:28] We can accelerate
a couple of percentage point.
[74:32] We will be really happy.
[74:35] Would you wish be that the governments
[74:37] would get more involved
in initiative like yours,
[74:39] or would you like to mind
your own business
[74:41] and keep doing it the way you have?
[74:44] I know your government way be too bad
if they should get involved or not.
[74:48] But I think in general,
I think this is a team effort.
[74:50] I think that we all have
the joint mission of improving society.
[74:53] If we can tag along,
I think it's beneficial.
[74:58] What do you think?
Leave you from here.
[74:59] Yeah. Well, I think that it's desirable,
[75:02] but as long as it doesn't come
with other costs and burdens.
[75:07] Slowing down bureaucracy and paperwork.
[75:09] I think that, of course, it's desirable
because, again, it's all of our money.
[75:14] And as a tax payer,
[75:16] I think that I would like that my money
is also going to these initiatives.
[75:20] But at the same time, normally,
[75:22] or at least our experience here in Spain,
is that it comes at the cost,
[75:26] that there's a lot of burden,
and it goes against speed.
[75:29] And that also you understand
[75:32] because it's public money,
so they have to take extra care.
[75:36] It depends on that, I would say.
[75:37] Yeah, but I think that one end solution,
[75:40] I think, is that when we get enough data
and enough sophisticated,
[75:45] governments should tax negative outcomes,
negative externalities.
[75:51] We should really look
into what is the real cost
[75:53] of extracting this piece of oil
[75:55] to the entire society
and tax it for the total cost.
[75:59] Then that if that's included then
in all business models,
[76:02] then the market will self-regulate.
[76:05] Over there yet? No.
[76:07] I think we need more
sophisticated models.
[76:09] But I say that that's the next level
of initiative going in this way
[76:15] that every company should have
an income statement balance sheet
[76:19] and an Impact-weighted
accounting statement.
[76:22] This has been driven by Harvard.
[76:24] I think this should come.
[76:26] Interesting.
[76:27] Yeah, I think that
on the regulatory matter,
[76:28] of course, policymakers,
they have a lot of power.
[76:32] But also we have to understand
[76:33] that they have to get elected
every four years and you need...
[76:37] Ironically, they're more short term
than many private initiatives.
[76:41] That's why we think that we focus more
[76:43] on the entrepreneurial side
and on the technology.
[76:45] If we really allow the technologies
[76:46] that make that eating plant-based meat,
it's much cheaper than normal meat
[76:54] or the electricity, solar electricity,
or wind electricity, it's much cheaper.
[77:01] It will come in a natural way
without regulation.
[77:03] That's why I think that we focus on that
and on what we have some leverage.
[77:09] That's not on the part.
[77:11] Good.
[77:12] So just before we wrap up,
I wanted to ask a couple of questions.
[77:15] One is, you're probably an inspiration
nowadays for many entrepreneurs
[77:20] having created one
of the largest tech companies in Europe.
[77:23] Who were the people you followed
when you were a kid?
[77:27] Who inspired you when you were a kid
or young growing up?
[77:32] When we started Klarna,
to start off with that one,
[77:35] it was a one shining company
in Sweden called Price Runner.
[77:39] Revalued at $10 million.
[77:42] And they were like, wow, imagine
[77:43] if we one day can have
a $10 million company.
[77:47] Then what happened
was that Niklas Zennström
[77:49] sold his Skype just a couple
of years later for $2 billion.
[77:55] And just overnight-
[77:56] You raise the bar.
[77:57] Raise the bar completely, like, wow.
[78:00] Can you build a unicorn out of Stockholm,
this tiny country in the north?
[78:05] And I think that has such a big impact.
[78:06] You clearly can.
[crosstalk 01:14:48].
[78:11] That, as an inspiration, was so powerful.
[78:13] And that then connects to
if we can instead
[78:17] enable and impact you
and you're going to act in the same way.
[78:20] Wow, what's an effect
that could do to society.
[78:23] Today, somebody inspires you?
[78:25] Yeah, a lot of people.
[78:26] So I look most up to a guy
called Daniel Schmachtenberger.
[78:32] He does a lot of work together
[78:33] with Tristan Harris
that did The Social Dilemma.
[78:36] You see that on Netflix.
[78:38] And to me, they are the biggest thinkers
out there on catastrophic risks and so on.
[78:43] So if you're interested
in some of the concepts
[78:47] I were saying here,
they are the brains behind it.
[78:49] So just Google or just look into Spotify
[78:52] and try to type in
Daniel Schmachtenberger.
[78:55] Impossible to pronounce.
[78:56] More Swedish unicorns.
[78:59] He's American?
[79:00] No, I mean Spotify.
[79:04] What do you consume?
Do you follow podcasts?
[79:06] Do you read newsletters, blogs,
follow people on Twitter?
[79:10] What is your main source
of information nowadays?
[79:13] Yeah, I guess going back a little bit
to this, that the attention span
[79:17] on average have gone down so much
[79:19] to our ability to digest
complex information
[79:21] and read books is I assume lower,
at least it is for me.
[79:26] So I just have a hard time reading books
[79:29] from start to end now
because my attention span is gone.
[79:33] I consume mostly through documentaries
and podcasts while doing something else.
[79:38] Recommend one?
[79:40] The Tristan Harris
and Daniel Schmachtenberger
[79:42] is obviously one.
[79:44] I think the Making Sense Podcast
is another one.
[79:48] Emerge is another one.
[79:50] It's a great podcast with great thinkers.
[79:52] Good.
[79:53] We'll copy the links in the description.
[79:56] Thank you very much.
Thank you, Mark, Niklas.
[79:58] It was a pleasure, and good luck-
[80:01] Thank you very much.
[80:02] -and we will see the space
in the second half of 2023.
[80:04] Where can people find you
if they want to get involved
[80:07] or they want to participate or learn more?
[80:08] On our website.
[80:10] Just follow us
on our social media channels,
[80:13] I would say.
[80:15] That's the easy way.
[80:16] And what's the address?
[80:19] Well, the address is going to be
Norrsken.org/barcelona.
[80:23] Perfect.
[80:24] We'll put the link
in the description as well.
[80:26] Thank you very much.
[80:26] Thank you and see you next week.

Transcripción completa

Welcome to another episode of the Itnig Podcast. Today, we've got Niklas and Mark, and we're going to hear the story of Klarna and Norsken and what is Norrsken doing now in Barcelona. Welcome. Niklas, tell us a little bit about yourself. All right. Where should I start? I guess I go all the way back. My father always told me that you can do whatever you want in life as long as you become a doctor, doctor like him, obviously. I was always competing together with my brother who could perform the best. I always had this performance-based self-consciousness. If I perform and do good in school and so on, -then I get a self-fulfillment. -Were you good in school? Also right. I like gaming too much. I guess there was a disturbance. And that was in Stockholm? This was in Uppsala. It's a one hour north of Stockholm, but it was in Sweden. But I quite early got a motivation for becoming financially independent. In Sweden, you can't be that by being a doctor. I went in to study business school at the Stockholm School of Economics. Just a couple of months into business school, my friend Sebastian came up with the idea of Klarna. This was all a coincidence. Me and Sebastian were traveling around the world the year before without flying, and we missed the last boat or one of the boats across the Pacific Ocean. Sebastian could not come back to school and do his master's degree. He has to pass one year. During that sabbatical year, he started working at the debt collection salesperson. It was like the random job that he could find? The random job. This was 2003. It was really hard for him to find a decent job, so this was a job he could find. It was in this position he got in contact with the e-commerce companies that said that we don't want your debt collection, but we would love to offer a solution, where consumers can buy now, but pay later. E-commerce were struggling with debt collection? Yeah, it was struggling with payments overall. People didn't trust to give away their credit card number. That was before Stripe. Yeah, many years before Stripe. That was before all of the other platforms that made it very easy to pay. -Exactly. -But why pay later? Yeah, because of the sense of security that you don't have to give money first and then touch and feel the product. If you go into a physical store, do you need to pay first before you're allowed to enter in? Just like mimicking that consumer behaviour. That's when you got the idea that if we do a simplified credit check on the consumer, maybe we can allow them to get a credit for 14 days, and then pay after delivery. Was it really the original idea is people want to buy online, they don't want to pay before they see the item, then we do a credit check, then we send the item, then we charge them, and then we make a commission, an interest payment? Exactly. It was exactly this idea right away. It was. It was. Then later on, we have- It's usually not the case. It's not usually the case. No, it's not. -We tend to pivot and iterate. -Exactly. But at what point do you get involved? Sebastian was the declaration agent at this. He presented this to the management of the company. They didn't approve it really. Then he went back into study. I started the same school. Then he talked about this idea to some friends, and me, and another friend called Victor. We said that, "Hey, let's give this six months and see what happens." But I guess the issue was that to start a fintech company, you need to have some money. We had no money. You need to have some experience of how to develop the system. We have no knowledge of that whatsoever. We have no knowledge of this. You're not developers. You're not programmers. We're not developers. We're all three business guys. We were supposed to build this financial systems with no knowledge or know-how whatsoever. It was uphill to start with. But we realise that, "Hey, let's start with the money." We built a pitch deck and we went out pitching to what we could find in the business papers, the most wealthy people in Sweden. Business angels didn't really exist back then. We just phoned them up that, "Hey, we have this-" It was 2004 we're talking about? -Yes, 2004. -Yeah, it's been a while. It's a while. Eventually, we were able to get in contact with an angel called Jane [inaudible 00:04:16] that has recently sold her company. She got to invest €60,000 for 10% of the company. It's a quite good valuation for just a powerful- You have a lot of young audience listening to this, just realised 2003, Euros was a brand-new concept, just understand how long ago we're talking about. Euros were just brand-new. You're telling me I'm really old now. Well, we are getting old. So €60,000, were you full-time working on this already? Or were you still studying and trying to get this off the ground? We started off with trying to do it simultaneously, but then we realised that we cannot be here getting this money into the company and then try to just run off to that class. So we decided that "Hey, let us put all the studies aside for two years and just fully focus on this." But then the second problem came that, okay, we have this money, but how are we going to build the system? How does it work? Is this something that you buy off the shelf? We have no clue. But then this angel said that, "Hey, I have this perfect developers that I did a former startup with. You should talk to them." We ended up actually giving them 37% of the company for them building the initial platform. Basically, before we even have started, we only had 53% left of the company. But you could say, they were your technical co-founders? Exactly. Without them, there would be no Klarna today. We realise that, "Hey, this is a big business idea. Requires quite a lot of competencies. We need to be generous with the shares if this is going to take off." We were very lucky. This was right when the e-commerce in Sweden took off. If we didn't do anything, we would have had an internal growth of 30-50% because e-commerce grew so much and we were just connecting more and more e-commerce platforms. How did people in Sweden pay in e-commerce? What was the platform? There was a couple of players, one called DIBS. I'm not sure they exist today, but it was credit card, and people didn't like it. Credit card through the banks' widgets and this kind of stuff? A little bit more complex, but yes. No PayPal. PayPal was not popular, or it was very rare. When we got here and said, "Hey, you don't have to pay in advance. We can just pay for it after delivery." That was very popular, and then took off. We got 60, 70, 80% share of checkout of people that really prefer to pay this way in Sweden. Wow. What was your business model? The business model was that we charge a percentage transaction fee from the merchant. Then we also earn money on late fees if they don't pay on time. From the buyer. From the buyer. Then later on, we added an installment product. You buy now but you pay in 12 parts, or 12 months, or 24 months, and so on. It started to go really well. In that business model, we earned an interest rate, of course. When we started this, it was quite hefty fees. We compared it to other players in the market. You're saying you were expensive. -Yeah, quite expensive. -Why? Because I guess we could. And that was how the other players in the market were charging consumers. We just copied whatever prices they had, and this was a profitable business model. What was the annual interest rate? You have one annual. It depends on what product you show, there were different ones. But the most expensive one was 19.5% interest rate. But then you also add a fee for each time we build a customer of €3. If you add that together, the [crosstalk 00:07:51] interest rate is not super great. It's much nicer terms today. But back then, it wasn't. You had market power. We had market power, and we were the only player that had a new technical system that were outcompeting all the traditional banks by far. The e-commerce just loved it because it just worked. What was your role at the time? I was a deputy CEO. I was basically the- Does this mean you were two equal CEOs? What does deputy CEO mean, I guess? Yeah, that's a good question. I guess it was a second- Second in command. Yeah. Sebastian, the guy that came up with the idea, he was more of the leader type, the charismatic. Let me ask you the different way, what did he do and what did you do? Him being more of the charismatic leader, he was the man holding the vision, being more into the product, more into maybe being magnetic towards getting the best people to join. I was the one more of the execution, being the managerial person, that "No, we should not do too many things at the same time. Let's just do these things first," and so on. Okay. And the third co-founder? He was more of the analytical guy. He was the CFO and Chief Risk Officer. Important. Yeah, also important. I think that we worked together. It was just so luck. Now in hindsight, they work very well, but also very important. I think we're equally important for the company. And your tech co-founders, did they stay engaged through the evolution of the company, or it was just a one off? One off. They left after nine months. That was expensive. It was quite expensive. In today's dollars. It was quite expensive. They did a good ROI per hour invested, I guess. But it took good risk as well. This was fantastic. I was working like crazy. I lost a lot of friends. My girlfriend broke up with me, but I had the eye on the target to be financially independent. To help us understand more or less the scale of the revenues of Klarna, you went from zero? Zero. What happened in the first year, second, third? So €150,000, and then it was about €1 million, and was €3 million, and it was €9 million, and then it was €21 million, and so forth. In seven years in, we were able to get the Sequoia Capital to invest. We had terms- How much revenue did you have when Sequoia came in? I think we had... I don't remember. I would assume... I think the valuation was one €100 million valuations, and maybe the turnover was maybe... I'm guessing it, maybe 20. Those were different days. Yeah, it was. I could be completely- Nowadays, €100 million valuations means a really good deck. Yeah, exactly. Back then you had to fight for it, right? Sequoia Capital came in, and then just one or two years later, DST and General Atlantic invested. In that transaction, I was able to sell off my first secondary. Why did you sell? I guess to secure some capital, but also, I want to do and fulfill all the things in life that I had expected. This was a dream of my life. I dreamt about buying this expensive flat, this sports car, and these expensive clothes, living the dream life, right? I sold off $10 million of shares, so went from being in debt into being financially independent. Just three days later, I had a conference in San Francisco. We're going to get the Crunchies Awards and TechCrunch. I decided that, "Hey, why don't I stop by in Las Vegas and celebrate. -Sounds terrible. -Great idea. It was just too short notice that no one could join us. I went by business class for the first time. You go to the left instead of the right, you get a glass of champagne, instead of being yelled at. I checked into this big Panorama suite at the Encore in Las Vegas with tons of marbles. I went out to order expensive wines. I couldn't pronounce and seafood I don't really like. How old are you? Now I am 30. Okay, so you're not like a baby. I'm not like a baby. I'm not like a baby. I should be mature even though I wasn't. I'm not judging, but 30-year-old. It's different if you're 21. Yeah, exactly. But you went from zero to $10 million in your bank account. Yeah. What happens in Vegas? Then going back again to the tail, I start getting this bad feeling in my stomach is like, oh. Do I really sleep better in this expensive bed compared to my IKEA bed at home? Did I really like that wine? Could I taste a difference between that and my [inaudible 00:12:30] at home? These clothes are the same material as my H&M or Zara clothes? What is this? Then I couldn't unthink that. I started going in a negative loop of like, wow, this is just a myth of that more money just gives you more happiness. All of this marketing of these all of these happy people having all of these consumer goods is just fake. Then I crashed, eventually, in that hotel room, and just felt so meaningless to start chasing the next dollar valuation or even more money for myself. It is a strong correlation with money and happiness, up to about €5,000 per month. Then it's a totally diminishing return curve, and I just experienced that- You needed more correlation with lack of money and unhappiness than money and happiness, right? So close to zero is where everything happens. Now, there is a threshold, which is surprisingly low, but really doesn't matter anymore. Exactly. Exactly. Then for me to say the next one- You were way past this- Way past this. I can only eat five times per day and so on. I really don't like expensive food or wine anyway. I can't taste a difference. I don't have sophisticated taste buds, I guess. It also started to made me start to reflect on many things. First of all, being born in the West of the world. That's just pure luck in coincidence. With great healthcare, great education, lovely parents. It's nothing about performance that I have done, it's just pure luck. What have I given back during all of these years. I had this egoistic life, just thinking about me, and if I cannot give back in one capacity, who should, really? Also, to reflect on the company I had created. We were really solving this problem of people don't feeling safe buying online. It also solved for people that couldn't afford buying a consumer good. But if you widen that problem definition and you look into that issue, is that really then something that is net positive to the world? In Sweden, at least, the way we consume, we need four planets. My contribution to this, enabling even more consumption from people that cannot afford buying the products in the first place maybe. I maybe have a responsibility here. Then feeling that I might be part of the problem here, not part of the solution, got all of this luck. I don't believe in God, but if there is a God, he would be so much harder on me if I should go to heaven or go to hell, getting all of these extraordinary resources, but not taking the extraordinary responsibility. This eventually led up to that, "Hey, I need to do something different." After 11 years with Klarna, I decided to quit, and instead devote my time- So the trip to Vegas was at the 11th year? It was, and there was some on my seventh year. It took four years to... Okay, so this was not a 30-second process. It was a four-year process. Yeah. Because Klarna went so well, right? Let's understand the business of Klarna and then let's see what happened next. You said you were at roughly $20 million, then you raised venture capital money and then you started going global, I guess, basically. Where did Klarna go, for your time, how far did Klarna go? Quite well. I think when I left the company, we were at $2.5 billion valuation. In revenues? In valuation. Revenue-wise... What was it? I would assume a couple of €100 million in revenue. Is that mostly interest payments? Is it the fees? How is the split of these revenues? The biggest part is actually fees from merchants. -Fees from merchant. -Merchants' offerings. The original business model of just enabling this buy now pay later, that's the bulk of the revenue. Yeah, exactly. We charge them for these installments, we charge the e-commerce companies. Just to understand the business, you don't really have to do anything to get consumers. Consumers go to their e-commerces. Your go-to market is getting merchants. How did you get merchants, or did they just come to you, and you did? No, that's never happened. Everyone that's been in B2B knows that doesn't happen automatically. You actually had to go to the merchants and convince them to install the widget, the plug-in. Yeah. We realised quite quickly that in order to be B2B and be successful, you need to be successful in sales. There's no shortcut. I don't believe in that in way. We picked up a big sales department being on the phone, calling up these merchants that, "Hey, do you want to increase your conversion rate? Then you should offer our payment solutions." As you know, it's all mathematics. If you call 100 customers, you get 10 real conversations and maybe physical meetings, or 10 physical meetings, you get one contract. If you're able to do 200 phone calls, you double your sales. So we did. It was a sales success in that manner as well. I'm a strong believer that even though you're a tech company, you should also think about all these manual processes- Especially if you're B2B. You cannot just pray that people will find you. What are the rough economics of these? How much did it cost to get a customer, or, let's say, how long did it take to recover investment in getting customers? Because hiring salespeople in Stockholm, I'm assuming, is not cheap. It's a very expensive city. Yeah, it is. But in 2005, the economy was not that strong. We were able to be getting contracts that didn't have any fixed salary. They were just paid on commission. That helps. So models like that. You were running sales at that point? I was part of my responsibilities when I left. More or less, how aggressive were you investing in sales? Were you investing one year's worth of revenue in acquiring a customer, or two years, half year? How did you measure that? I don't remember. I should know, but I don't remember. It's been a while. Was the company profitable at that point? It's been profitable since. It was just the first year, we were not profitable. But since then, profitable every year, which you have to be if you're a bank because you're lending out a lot of money. If you're running at a loss, you need to take in a lot of equity. Is it coming from your own balance sheet? Yes, it is. Then we have a big portion that is debt as well, the absolute majority. But still, you need to have some equity to finance that debt. Just if you buy an apartment, you need to put in some equity as well. What is Klarna now? I know you're not in it, but from what you know, what is Klara now? So in terms of revenue, let's see if I get the currency right. Could it be a €1.5 billion revenue company? At my time, we were 1,500 employees. I think now, there are 5,000 employees. The valuation, we were the highest valued private startup in Europe at the point of time. This was just six months ago for the $5.5 billion. It's a good sizable numbers. Now, they just get around at the bad timing, and the valuation plummet quite significantly to a 6.5, I think. Okay. It's still a private company. Still a private company. One of the largest private tech companies in China, in Europe, right? In many ways, it's like the Stripe of Europe, right? It's similar area; it's also huge successful private company. Tell me about your conversation with your co-founders when you realised it was time to go. That was tough. I think that was what delayed this for a long time. So Victor already left after five years, and I really didn't know how Sebastian would react. -Sebastian was still the CEO. -Still the CEO. Still exclusively working on growing the company. Yeah, exactly. -Kind of hand with you. Exactly, with a time horizon that is like, I'm going to be the biggest and best in the world in what we're doing. So no expedition date. No, the opposite. When I and I had this dissonance in my body of, what am I doing here? That is this really meaningful? I went into happiness research that all showed the same thing, which was like a happy life is a meaningful life. A meaningful life is often when you're not only for yourself, but actually contributing to others. This didn't feel like that to me, after this discovery. Eventually I was brave enough to have the conversation and I did a lot of charades. Is that what you call it in English? When you practice before how a person would react. -Rehearsal. -Rehearsal. I did that with my fiancée. Really? -Yeah. -She was your co-founder? She was playing your co-founder? Yeah, exactly. Exactly. I remember this office. I went into this office and like, "Hey, Sebastian, I need to tell you something," but he took it so well. Really, really well. Were you tired at the time? -If I was tired? -Mm-hmm. Yeah, I was, but I was very lucky to never get burnt out. That was not part of the equation. -A little bit. I mean, I worked very hard. -I say it because it's exhausting to grow these companies at that massive scale. Yeah, it was. Of course, that was tempting as well to just take one year off and just think of the next step or going into foundation work. That was an upside as well, of course. No, Sebastian was very relieving. He took it super well and was very encouraging. I understood where it came. So how did you manage that? He just hired somebody to replace you or already had an executive team where you could transition away without disrupting too much the company? Yeah, I think that you always, especially me, tend to overvalue yourself, that you're so critical, but apparently the company managed very well without me. That's always the case. Even Steve Jobs died and Apple continued to do amazing. If Steve Jobs can move on, I think we all can. Exactly. It's other people stepping up and fill in my shoes. Day one, I think was no problem for him. Uh-huh. How much money have you made from selling shares at that point? Roughly? When I left, I decided that maybe the company won't survive without me, so I decide to sell off half of my shares. Once again, going back to the ego in me—narcissist. Then I just continuously started to sell off. Now I hold less than 1% of the company. Okay. Because you didn't want to be part of it or you just wanted to have the cash to use it otherwise? Yes, I wanted to find as my foundation, so I decided to- but you could also put your shares in the foundation and let them grow. Yeah, that's true. But at the same time, I wanted to use those liquidity to do meaningful things. So I took in half of my wealth. I decided to put in as cash and sell off shares into this foundation. Okay. How much is the foundation manager? I don't know if that's public information. No, it' fine this €125 million. €125 million. That's how much you put in this foundation? Uh-huh. -So it's never coming back to you. -Never. -It's starting to work on its own. -Yeah, exactly. What is this foundation? -What's that? -What is this foundation? So quitting Klarna, I went into, "Okay, where should I spend my time now to be of most value? How should I think about this? Should I sit myself in a soup kitchen handing out food? What would be a good meaningful work for me?" It wasn't until I stumbled upon this concept of effective altruism. I don't know if you heard about it before. It is like a philosophy, came from the '70s and it's all about that should you do maximum good per hour or per dollar invested. This is really like thinking about giving back with your head or your brain and not your heart. It turns out like the most effective charities are up to a thousand times more effective than the least effective charities. You should really look at this from an analytical point of view. What it also says is that you should keep in mind and take in consideration what you have as skills. If you're a really successful hedge fund manager, maybe the best you can do for the world is to continue to be a hedge fund manager. That's the Warren Buffett dilemma, no? Yeah, exactly. I think he's doing it right. He's an effective altruist, if you ask me, -His donating is massive. -But we will see what happens at the end, but so far... Yeah so far, he's been financing Bill & Melinda Gates Foundation to a very significant degree, which had done incredible lot of impact. Another classic example is that if a dog leading a blind person cost about €30,000 in Sweden to train, for the same amount of money, you can treat up to thousand people from a specific eye disease in some tropical areas. If you only have $30,000, where should you use them? So if you believe that every person is equally value, you should of course then direct it to treat it from start. So what does this mean to me then? Yeah, well, I know a little bit about tech. I know a little bit about entrepreneurship. Those are the components I should use to try to do better world. To me was that going back again to my experience with the Klarna and what I saw was that... Okay, I've been this successful entrepreneur. I'm receiving these prizes. I'm being recognized, and I see that I'm a role model to a large degree, I get invited to speak to other students. At the same time, when I see what companies people aspire to do. It's all about revenue and growth. No consideration whatsoever if you're net negative to people and planet. If you're like, I don't know, let's take a more classical example. If you create this... It was another company creating this addictive computer games that just kept the attention span really low. If you are the social media companies- Alcohol, cigarettes, I think they are even easier examples to understand. Maybe even easier. But even in tech, you can look at a lot of companies, who define the problem really narrow that you guys are going to connect as many people as possible over the world. You get more friends. But then if you look a little bit from the outside, you can see that some of those solutions create mental health issues, create polarisations in society and just a total lack of sense making. It's like, wow, these companies are... If we just leave this a status quo that this is what we going to copy and imitate as entrepreneurs, we're doomed. All of those, if you extrapolate those curves, just leads to collapses everywhere. What the foundation tries to do is to instead we want to put the spotlight and capital on startups that are actually solving societal and planetarian problems. We call them impact startups. They should be the heroes of our lifetime. If you are like a top person out of a specific school, you should, of course, start an impact company. That doesn't mean non-for-profit. No. It doesn't even need to be like a B Corp or a social company. It can be like a for-profit private startup has a mission that is aligned with what you believe. -The world needs or you as a team. -Exactly, exactly. One company that could back in Sweden is Northvolt. They're building the world's greenest battery for Volkswagen and Volvo. For each unit of green battery out in the market is one less diesel engine. Just like a one-to-one connection with a social sustainability development goal for each unit of sales. Another example is Einride. They're building like becoming the Tesla of electric trucks. It's the same thing there. For each electric truck out in the market is one less of a combustion engine. Business models where you really interlink the impact with the sales. If we can make that as the next role models in society, I think everything will hopefully solve instead of imitating and not caring about what the net impact is of a specific company. Why do you think that so far in the history of humanity somehow we regulate? We didn't disappear as a civilization. Somehow we managed to not kill ourselves through massive evolutions of technology. What makes you think that now we need to regulate it? Even if it's regulated from a private initiative with your own money and then a foundation. Why don't you trust that everything will be fine, I guess, is my question? Yes, I think that it depends on what time horizon you have. The only thing we know is that every stabilisation previous to ours have collapsed has evolved. -Yeah, it depends on how you see it. -We're here, no? That's true, we're here, but still a lot of civilizations have collapsed and then evolved into something else. Why would this civilization that we are in right now with power centres of US still being there? Would that exist forever? Probably not. It will probably change. We will probably go into a darker period than involved into something else. I think what we have done now, historically up until nowadays, we have increased the lifespan of human people quality of life and less infants being dead when they get born. We improved on so many levels, but at the expense of the planet. We're extracting resources. We're paying the cost of that extraction, but we're not paying the cost of what it does to climate change and a million people dying from cold and so on. So you're saying that we're getting into unsustainable debt with the planet the same way that customers are with Klarna on the internet? All planetarian boundaries, we're about to reach the end to it, because we're not looking into the negative externalities of the business or the way we act as human people. We're about to come to an end there. I think we now need to look at and take responsibility of what we, as individuals, and what we, as companies, actually are creating with what we're doing. And this is Norrsken. How do you pronounce it? Yeah, I think you do very well. Yes, so we trying to promote impact entrepreneurship for the spotlight in that. We do that in some different ways. We have a large co-working space in downtown Stockholm. It's 450 people that work from there. Just the idea to get like-minded people together -Yeah, exactly -and let the magic happen. So creating like a micro cosmos of everyone involved in that ecosystem to enable these companies to flourish. We have an impact VC firm of $120 million that we can invest into these companies. We have an accelerator, pre-seed accelerator with UNDP which we can invest really early on, and we're building a similar house now that is just launched in Rwanda in Kigali. It's 1,200 people in there. So that's a coworking/accelerator? Yeah, it's like a combination is creating this ecosystem. But what's most exciting, of course, is what we're doing now here in Barcelona. What's happening in Barcelona? Mark, that's for you. Sorry for the monologue. I think that it's important to know your story and all the context that actually what's the genesis of Norrsken. Here in Barcelona, we are opening what's going to be the third hub of Norrsken. It's going to be the biggest one in Europe. Stockholm will not be the main one anymore. -Really? -Yep. Because in what? Size? -Like metres, how many people? -In square meters. It's going to be almost 10,000 square meters building in front of the beach. For the people who knows Barcelona a little bit, in Barceloneta with amazing sea views. Can we say exactly where? It's at the end of... Just close to the W Hotel. -Next to the W Hotel. Yeah. I guess everybody knows. If you've been to Barcelona, you've seen the W Hotel. We think that at the beginning, we thought that it was important to have a landmark building because as Niklas was saying, it's important to put impact entrepreneurship in the spotlight to act as a showcase. Of course, some people are getting familiar with the concept here in Spain or if we extend it to the relation to Southern Europe, but we think that physical things actually help to understand and to put a name on an ecosystem. We've actually here in Barcelona, I think that a few years ago we had an amazing experience when Barcelona City that was acting as an ecosystem decided to take the pier one. I think that these really act as a catalyst for the ecosystem. That's why we really believe at the beginning, as first step to invest on singular buildings that can become the house of impact entrepreneurship. Since we will have a lot of square meters, that, of course, we're going to cater, the need of impact entrepreneurs, we also want this to become a hinge between impact entrepreneurs and other actors, like different tech entrepreneurs, venture capitalists, academics that they want to somehow be part of the solution as well. What's going to happen in this building next to Barceloneta? The first thing is going to act as one part as a co-working. Okay. So how do you decide who can go into the co-working? Do you have to qualify as an impact entrepreneur? You basically have to qualify as an impact entrepreneur. This at the end, it's quite subjective. It is subjective I think that we can try to get closer to perfection, but we will never get it. At the end, you have to cut at some way. We will also- And people will have to pay for this co-working. -Yes, but it's going to be subsidised. -Okay. The rent is going to be very, very attractive. At the end, we want to make things easier for impact entrepreneurs and we understand that providing state of the art facilities and also place that allows them to show the world what they are doing. Especially that one of the key components for tech startups is to attract and retain talent. We think that the place where you work it's important. We don't really believe on remote working. Maybe on mixed models, but we think that the current model is going to stay, and we want to put the best facilities on everything that they need that makes it easier for them. On top of that, we are going to have a lot of content, a lot of events that the aim is also to give them an opportunity to explain what they are doing and to connect with other actors. Okay. Is the venture arm somehow also localised or that's a centralised in Stockholm? We are going to have still on discussion, but we are going to have some kind of venture arm. So how do you measure the success of the Barcelona hub, like five years from now? I think that, first of all, I think that for us it would be important that this is a vibrant space and that we really fill it up. I think that one success metric that we use a lot in Norrsken is that people live our space. That means that these entrepreneurs are growing and that there's a moment that they cannot stay with us. So the success of the companies that go through the space, basically. Yes. The fact that they are alive to raise success. They are alive and that they have grown so much that there's a moment that they need their own space. -Graduation rate. -Yeah. I think that since all these companies should really... They are focusing on one of the SDG goals. If they grow, we understand that the impact is growing, too. That's why it's important that at some moment they eventually leave our premises. So how does it work? Is this sub-entity that is a Barcelona-Spanish Foundation that is started and funded by Norrsken? How does the money flow? Is this a money-making entity? Is this a money-losing entity? How do you see this? Like the whole setup? Yes, we're basically four co-founders into this. It's Mark, he's a Norrsken foundation, but it's also the Founder of Desigual, Thomas Mayor. He has a big role in this. The fourth one is Sander van Diesel. We are four people coming together to do this. Part of it is all co-owned by us. But it's going to be called Norrsken Barcelona? Norrsken Barcelona, yeah. The idea at the end for practical terms, it's going to be what in Spain we call [foreign language 00:37:25] Norrsken is also acting, because that's what makes things easier. But at the end, what we want is to reinvest. At the end, we are here to really... We work for the entrepreneurs and we really want to help them. Also- Where you get the money, from the founders? The capital, you get it from the founders? The capital on... These things you said cost money, everything cost money. These things you said sound expensive. Nothing can be for free, because when things are for free, no one values it. So in this case, people and entrepreneurs are going to pay rent. It's going to be subsidised. It's going to be much cheaper, but they are still- But if it's subsidised, where does the money for the subsidy come from—the founders. Here we are getting a good deal on the premises that allows us also to have more rent. Then we will have different activities. Especially something that's important is our network of partners, and our partners really help us a lot on making this a cheaper space for entrepreneurs. -So you're trying to make it sustainable? -Yeah. You're trying to make it break-even or profitable? Yeah, we're trying to make it break-even. -Break-even. -Yeah. At the end, this doesn't have to be a cash cow. That's not the purpose of this. If it is a cash cow, does the cash go to the founders? Does it have to stay there? I don't know how you renovate this. Even at some moment for any reason it starts to become a cash cow, what we should do is to lower the rents and maybe reinvest on other initiatives that help entrepreneurs. It's a good problem to have, right? It is hard to take things off the ground. We think that it's good to reach break-even or being slightly profitable, because that's what gives you independence and otherwise we would be trapped on the charity model. That's something that we don't want to. But on the other hand, it doesn't have to be a cash cow. If we are so good at attracting partners, organizing events that for some reason they made us make more money than the one that we were initially planning, the idea is to reinvest it into the ecosystem. From Norrsken's perspective is even more profits coming out of it. Our vision is, of course, to open up in more cities. The problems we're facing now are of a global nature. Even though we want to turn in Barcelona to the capital of impact, it makes sense to have these ecosystems in other cities as well. Why Barcelona? It is already now and have been for a while one of the key cities In Europe when it comes to tech and entrepreneurship. There's a lot of unicorns coming from here. It's super popular. I think it's increasing in traction as well. Absolutely, we're working on it. Yeah, you're doing very good job. But there's London, there's Berlin, there is Stockholm, there is Paris. These cities have a bigger ecosystem than Barcelona for now. True. We're working on changing that. But for now, they are bigger entrepreneurship perhaps. Why do you choose Barcelona instead of these other cities? The combination, I think, with already now being an attractive city in terms of size and what's happening, but also, that we found the perfect partnership with Thomas Mayer, with Mark, and with Sander. To me, that's my experience, to be honest, is all about the people. My job as a manager is to spend 30% of my time just to recruit the next leaders all the time. A little bit exaggerating, but it's all about the people, and we found it here. Maybe then going back as well what the five-year plan is. I think that one part is that we think and hope this is going to be a very thriving, great ecosystem, and a place that you really want to work from if you want to be part of the solution. But also, that we put impact entrepreneurship on the spotlight so that the next talent from Barcelona, they want to start another submer, which we also have invested into, instead of another online casino or whatever. Funny enough, before I knew that you were coming, I was looking at your website and the thing that got most of the time that I spent on the website was a part where you were trying to measure impact or you were measuring impact. I guess I think you were trying to measure impact, and it's really difficult. Because from what you say, I hear a very subjective wish. You have an idea on how you personally would like the world to be, and that's totally fine. I think we all have ours. It's amazing that we do. But now you want to start putting a lot of money working towards the world going in this direction. And you call it impact, and you more or less need people to agree that your definition of impact is aligned with Mark's definition of impact, and if I get involved in my definition. How do you define and measure impact? Sounds a really difficult thing to do. It's a very difficult thing to do. I don't think is one unifying to measure it all. We've been working with this, and still working, and we will never find the perfect model. But our definition is that the externality or the total impact of a business, if they are actually solving a real sustainability development goal for each unit of sales, its impact. If it's just making it neutral, it's very good as well. Of course, you don't take putting the world in a worst spot, but we don't qualify this as impact. It has to have a meaningful progress to the SDGs that the company such as submer. Once again, so for each unit of their servers is 50% less energy to a normal server, which has a huge impact on energy efficiency in the length climate change. We think that SDGs, that's a framework. It's far from being perfect. What is that? Tell us what that is. Well, I think that Niklas may explain a little more, but that's what the UN define as the Sustainable Development Goals. There are 17 of them. There are things like no property, access to health, life in balance on the planet, on the sea. There are some more generic goals that they really apply on developing countries, that on that case, we think that would not be fair to consider it as a goal here. But this is a framework that a lot of people are using. As I said, it's this is far from being perfect, but it helps us to say, okay, is this company targeting at least one of these goals? And if it is, what we say is that impact, it's going to be traditional growth metric so that can be revenue, that can be user growth. We tried to make things very simple. We don't want to have these admin monster where we are trying to clarify because I think that at the end probably, we would reach a similar conclusion. It has to be something that it's really embedded on the business model. I think that here, for example, in Barcelona, we have companies that they are not called impact, but to my understanding that they are impact like Wallapop or Wallbox, for example, that they allow a transition towards electrification, or in the case of Wallapop, to make the economy much more circular. The more that Wallapop grows, the more savings that we have in this regard. We think that this is a good example, and you cannot take the impact part about. Or, for example, another company that was here, and that I was part of it that's [inaudible 00:45:00]. The more that it grows, the more sustainable meat that we have and the more that it contributes to reducing CO2 footprint. We think that the metric has to be in that case, the revenue, for example, as long as the company has a clear purpose of solving one of the SDGs. To be even more specific, the way we measure impact is that we use a model called Theory of Change. It's a model that seems to be quite widely accepted. You came up with it? No. I'm not that smart. Well, you or somebody in the team? Yeah, they are very smart, so they could have come up. But these have existed for some time. It really looks at the impact in three different lenses. Particular classic example of Tesla. The way you look at this is first look at output. Tesla, they produce a million cars per year, that's output. The outcome of that is that actually saved two billion tons of CO2. But the impact, the third stage of that, that's really that they influenced Volkswagen, and Fiat, and Volvo how to produce cars. That's a real impact that Elon Musk should be super proud of. We look at each company in these three different ways, so looking at output, outcome, impact. Okay, so I agree, but I want to play devil's advocate here, because a lot of people, Tesla haters, will say that the electricity that you're using is produced by fossil fuels, and it can be either as bad or worse, depending on how they do the numbers. They will tell you that some minerals, and some materials for the batteries, and for the production of the car has actually worse environmental impact than a normal diesel car. They can do the numbers, and I've seen them done a thousand of times, and they can claim rationally and objectively that actually Tesla is bad for the environment. How do you decide which one is true? You just say, that's my opinion, I like Tesla, or you go all the way to the bottom of it until you have a perfect absolute objective measure of this? No, it's a very good question. I think that in the investment committee of the different investment vehicles, this is what we debate is this impact, this is not the impact, what's the total impact of this, and so on. It's very difficult. How do you measure the impact of extracting these minerals for this part of the battery? I would have no clue where to begin. Yeah, it's very hard. But our assessment is that Tesla on the net has a positive impact. I agree, obviously, but... It will not come in synchronicity. I think it will come a little bit sequential. So they start here. They're much tougher on their suppliers and how to source their minerals, but it will take some time before we know that is completely a circular system. We will see different innovations for different parts, and hopefully, in 50 years in the companies where you support, and invest, and promote, in total, they have really moved society to a better place. I guess another case is you said that you felt that people buying for stuff they couldn't afford was bad for society in the long run. But what if we find this example of this person who's unemployed and wants to start building something but needs an investment, and then thanks to Klarna they can buy a sewing machine, and they start producing handmade wallets. They sell them on Etsy. They start having cash flows, they pay back the sewing machine. Then with more credit, they buy, I don't know, whatever, more machines, and they have a business, and then they go out of poverty, thanks to credit, thanks to Klarna. How do you know that it is destroying more than it is creating or enabling? Do you have a study or research that says that people buying more than their liquidity allows today is a net negative thing? Or is just a feeling? Yes, a very good question. I think that, and I've been through this in my head many times, and there's no research paper showing if Klarna, for example, is a net positive, or net neutral, or net negative. I think that when I was still part of it and still responsible, the rates we had, I think, were too high so that consumer buying stuff could end up paying twice the next year, twice as much. That is not sustainable. You know what is best? I don't know. It could be if you buy a computer and that enables you to go into this university, and then you're able to pay off and so on. But I think on average, I'm not sure that's a good solution. Maybe it's better than to take a cheaper bank loan to finance that part. Today, Sebastian takes Draconian measures, and have increased that the rates are probably the best among all the peers. Now I think they're in a different position. I think this is a reason why they're being hurt on the stock market about in the secondary market. Who knows what's happening in the stock market nowadays? One question though, it's interesting. I would define you as a capitalist person. You have created billions of dollars of capital through your execution, your idea, hiding people, raising money, creating an economy. You have done a really important role in the capitalist system. Why don't you think the market is able to take out this unsustainable mechanism? Because usually, there is a very strong force that aligns things, and gets rid of things that are not sustainable, because if they're not sustainable, it's like evolution, people just stop doing that. Why do you think this needs intervention? Yeah, it's a good question. If you look where we are in society, if you look at climate change, for example, we're so dependent on economic growth, really enjoy it. I love the AC here in this room. I wouldn't take it away. We're becoming short term incentivised to keep it on as it is, but never looking into what this means in the longer future. I think that we as humans and we as societies are just bad in taking in those negative personalities, and it will take time before we correct as a market. Nothing market will always be behind, which makes sense. You cannot regulate too much in advance. But if you look at the advancement of all different techs out there, it is increasing by the day. It's exponential. If you look at where AI could turn up and you see that all different companies are competing, the states are competing, and everyone has a race to build an even smarter AI to build maybe weaponised weapons on it, otherwise, your competitor would do it, and we're doomed. Completely. In that race, if you just extrapolate that for AI synthetic biology, for things that influence climate change, for all different aspects, you're introducing some global risks at scale, and that just makes me a little bit scared. Even though we are in a good place here right now, that might not be the way we are in 100 years from now, especially not looking into that other civilisations before us have ended up in dark periods. It is fascinating how fast technology is evolving. So fast. We go from AI, not being able to play Spotify, to mention another successful Swedish company, and play your favourite song that you might be struggling with CD for 10 minutes, and then you see this beautiful piece of art or this text auto generated that sounded like science fiction one year ago. Now I was playing with OpenAI's GPT-3, and then DALL-E the other day, and I was like... And I'm a computer scientist, so I should understand more or less what's behind it. I'm like, how is this possible? How did we get there so far? It is a bit scary. It's a bit scary. I agree. But we tend to eventually use technology more for good than for bad, no? Otherwise, it will be gone. We had a lot of technology, like atomic technology. We eventually use it for good. Hopefully, for the first time in history, we're all to have the power of God almost. But we don't have the wisdom of God. We don't know really how to steer this into a flourishing civilisation. If we continue to celebrate growth at any cost, if you're an entrepreneur, you reach a certain valuation, you celebrate that to get a price from the prince or whatever. If that's what we define as role models and success, I think we will be in trouble. I think we need to be much more sophisticated now in 2022 to look into what are the net actions from that result of what we're doing. Let's go back to Norrsken in the investment arm. You mentioned that there is the space, which we have now three houses or soon- Soon to be three. By the way, when do we open the house in Barcelona? That's going to be, let's say, Q3, second half of next year, 2023. Cool. It's like a big project. It's a big project. Is it already happening? It's already happening. There's a lot of renovation to be done. -So second half of 2023. -Yeah. Good. So we have the space, we have the accelerator, which is somehow, also related to the space, because it's, I guess, cohorts and stuff like that, of people starting up together. Yes. So we had 2,500 applications all over the world. We select 20 of them. They are in Stockholm for two months and have been supported by 115 mentors, a lot of them unicorn founders. We hope it will be like the YCombinator of impact. Will you also do this in Barcelona? We were exploring and talking about it every day. How can we also provide capital in a meaningful way to the ecosystem? I think it's needed at different stages, and yes, we're exploring ways of doing it. Then tell us about the venture arm. I think you said €120 million fund. How does this work? It is a for-profit VC firm. Standalone. Standalone. It started off with... When I started the foundation, we got a lot of inbound leads and thought that, hey, oh, wow. You can actually combine, you can actually invest in technology that actually has meaningful impact. Then we thought we're going to scale this. But the institutions said that cannot combine impact with profitability. It is a tradeoff. It never worked previously, so we don't want to invest. The only money we could find was from three other unicorn founders, the founder of King, the founder of Mojang, Minecraft, and the founder of Daniel Wellington, and Norrsken. We jointly put in €25 million. We said that, okay, we will not compromise on impact and financial returns. The maximum money we get back is 1x because we don't want to compromise. We want to go impact first and be legit into that. What happened was that, of course, the companies that had the best impact were the ones with a nice business model. Once again, connecting the revenue to the impact, they were the ones that scaled the most. They could hire even more people, doing even more impact, as well as earning money. That's when we realised that, hey, it's not a tradeoff. Let's prove now to the world that you can combine impact and profitability. Because if the investors into VC funds understands this, that will really enable the capital needed. If you look at, for example, the SDGs that we've been talking about a lot here, we need 16 times the money to finance the SDGs. We cannot solve that with charity. What do you mean? I didn't get that. The United Nations have put up these 17 goals to end poverty, to enable life underwater, life on the planet, and so on. To finance to be able to reach that, a sustainable planet, the money going into this now is way too less. We need 16 times. The money going into what? Sustainable solutions. Worldwide. Worldwide. I think it's between 1 and 2% of all capital is now impact, which means that the other capital- That's a lot of money. It's a lot of money. -But we need certain times. -But it's still not. No, it's not. Especially not when you can see the 98% is net neutral or even negative. Yeah, exacerbate in the existence of problems. It's probably 1% was going to negative impact. Very much more. We need to change this. We need to change this. Now I lost the thread. What was questioning? Sorry, you were talking about the fact that you can make money through impact. Right. Yeah. More money is to go into impact. That's the mission. We're going to try to prove that with this VC fund, we have stellar impact, meanwhile having stellar returns. So you have LPs. We have institution LPS. Institution LPS like as any other- SomInvest, Nordea- They have a target of making money on their money. Then some of them are nonprofits, and they want to use it for their good causes. Some are for-profit wealthy people that brings you a lot of money. Yes, I would say almost all of it is for-profit, except most- They're just people who want more money. You wouldn't mind more money to do more good things, I guess. Exactly. They want to make more money by investing in companies such as Submer, Northvolt, and the likes where we can combine this, because if we can prove that even more impact VC funds will be created to finance even more startups. And how's that going? Quite well. How much did you invest already? So we're fully deployed in this one, so now raising the next successful fund You already invested €120 million? Yeah. Wow. We save for follow-ups. It takes a while to invest €120 million. It takes a while to invest so much money. We launched this 2019 already. We've been investing now for three years. We're in the middle of the next one, which will be bigger. So far so good. What's next for Norrsken? Then just something that I would like to add on top of that, there's also direct initiatives that I think that it's also worth mentioning, that these are direct investments that the foundation is doing where the returns are so long term, or there's such a risk on the project that no venture or capital firm would- From the foundations money directly without having to justify financial returns. Exactly. Predictable timeline. For example. Here that's the last project. It's been a four-generation nuclear project that I think that in the best case, the reactor is going to be ready for 2028. So this is long term. There's also one project that's combining psychedelics with mental illnesses. These are the projects that take guts and probably where most of the venture capital firms that, at the end, that's normal. They aim for short-term returns, they could not invest. That's where foundations can play a different role. I think that this is important mentioning. Another example is that we launched the corona testing lab in the middle of the beginning of pandemics. Runs 25% of all tests in Sweden. It was quite important infrastructure in the beginning of that. But I think the initiative that we probably pour the most donations in because it's their own foundation is called 29k.org. The story behind that is that it stands for 29,000 days, because that's the average time you have on Earth as a human being. I mentioned that it was so important for me to take therapy when I was struggling with these questions. I think every person should go to a therapist to see their shadow sides, and discover their parts of the ego, and so on, and why they're acting the way they're doing. With 29k, we want to enable that for everyone for free. The best scientific evidenced interventions from researchers, we put in them in this app for everyone to be able to do, and then going to share that with peers in that network. So basically trying to increase the level of consciousness to some degree and also the level of wisdom we have a society. Because I think that if you don't know your own motivation and who's behind the CV, who's behind those feelings, I think some other aspects could be tough to deal with as well. I guess before what's next for Norrsken, if we stop today, do you think you have already paid back your debt? Do you think you have a net positive with the money you generated from Klarna and everything that you've started from Norrsken? How do you measure this? Because maybe going back to this, how do you call it? Effective altruism? Maybe you're talented in actually starting fintech companies and you should start three more fintech companies and then make a lot more money, and then put that, maybe that's 3% of the 16% that we need. I don't know. How do you see if you have reached that point? I guess these are questions that at a different scale, but also people like Bill Gates or Warren Buffett also asked themselves. Obviously, their answers are different because Bill Gates stopped operating and making more money and then he went into deploying the money, while Warren Buffett is 90 something already today and still generating more money and donating some, but most of it is still being reinvested. How do you measure when to stop creating wealth if you're skilled at doing that? Right. That's a very good question. I don't know. Have I paid back sort of? I think that, luckily, Klarna is a much more consumer-friendly company today. Why did it change? I think we all realised that we had put the merchants in too much focus and we don't really care as much about the end consumer and their shopping experience. I think that we started to realise that. The founders, the management team, the investors- Yeah, the founders. I think Sebastian was really in the lead here, taking these brave decisions to actually cut a lot of revenue and profit-generating areas to enable a really smooth, nice experience from then the customer coming back. I think that has a lot to do with how much depth I have to the civilisation or society. But then I think that going back again, the motivation why I'm doing this is it all maybe it started a little bit of guilt, but I think that I never, ever in my life felt more meaning into what I'm doing. Sometimes I'm running to work because I think it is so much fun. I don't think that one part of the reason is you should go into impact so that you might have a great responsibility if you're born in the West, for example, but you should definitely go into it because it's so much fun, so much meaning to both be able to earn money. I do throughout foundations and not for me, because I have enough aside, but if you can do that as well as doing around the world. That's my main motivation today. I wouldn't do this if I didn't think it was super meaningful and fun. Yeah, you don't have to, obviously. What's next for Norrsken now? What's going to happen in the next few years? I don't know. I think we're going to have plenty of work to turn in both. You don't know the next capital of impact in the world or in Europe. But who knows? Maybe you can open even more cities if this becomes successful. I think we're going to hopefully able to raise even more capital going into impact. But most importantly, maybe inspire other entrepreneurs to do something similar. If you are successful entrepreneurs, it would be great if they could start their own ecosystem somewhere. It doesn't need to be Norrsken, because I think the beauty of what we're doing is that if these companies win or if this win, we all win. It's like, it's no competition in this area, which is fantastic. If this can be an inspiration, it would be really meaningful and great. Basically, keep going. Keep going. Does this have an expiration date for you? Do you feel like Sebastian about Klarna, where you're just set for life? You're just doing this forever? Yeah, today, I cannot see anything more fun thing to do. It would be very hard to go back to start another fintech company. I'd rather invest in great fintech companies in Africa, for example, which we do with our Africa €200 million fund that we think are changing the country in a good, meaningful way. And you Mark, do you have a horizon for Norrsken Barcelona? Not really. Is this your full-time dedication? It's my full-time dedication? I would say that it's the first time that, of course, in a very different scale, but I'm also coming from the tech industry. As I said, totally different scale, but also there was one moment that I felt like I reached the top of the Maslow pyramid and that actually had to take a sabbatical to reflect on what I wanted to do next. I also realised that money was not making me happier I think that that's the first time that I really feel that I can help. I'm also I feel that I'm very fortunate to the life that I've had also first because I was born here in the West. I had all the opportunities that many people cannot have. I was lucky also to be in the tech industry in the beginning because I think, at the end, this is pure luck, which gives me wealth, but also gives me the freedom also to endeavor in such a project. So I see here a long run. I think that there's a lot to do. Actually, there's a lot going on. We are not in anything that... It's also fair to say that we are not the first ones. Here in Barcelona, there are already other organisations like SHIP2E, that they've been into this for a long time. They even have a €50 million fund. I think that this is a team effort. I think that if we can really inspire others and help that the ones that are already doing this, we can help them that they become the new role models for society that second generation entrepreneurs or third generation entrepreneurs say, look, before I start my next project, I'm going to try to incorporate the impact angle. And also for talent, I think that one of the things that we should get is that the most beautiful minds on especially here, they consider impact. We've seen the same in the tech industry. I think that 10 years ago, when people that was leaving, when they were finishing business schools, they were just going to investment banking or big corporates, and suddenly, thanks to a few tech startups here, they started to consider another path because there were certain role models. I think that basically that's part of our job to show that there's something else. And then, of course, always people are free to choose. We don't we don't want to impose anything. Our long term goal is to not enable another unicorn, but enable another impact unicorn, because if that can be the next role model in society and not a company valued at a billion dollar, but a company that is somehow influencing a billion people positively, then that can be the next Norrsken star. Okay, amazing. I like this idea. Who are the top impact unicorns in the world right now? Well, good question. I would probably regard maybe Tesla as getting there in the way they inspire other car companies that produce cars. I think Wikipedia could be one as well, creating all of this knowledge. So Tesla for profit, Wikipedia, not for-profit. Yeah. I think that even though we are very much focused on for-profit, impact tech companies, you also need the charity side of the world. You cannot solve everything with business model. I think that this is a team work, team effort for all the challenges that we're facing. Yeah, we can put this as a counterexample because one of the takeaways I was actually getting to is you need profits to have impact, otherwise you're not sustainable. Wikipedia, I guess, it's unfair because it's software, and it's so cheap to actually run it that with a few annoying banners. Eventually, they raise enough cash to run this. But Tesla, there is no way you can do that without profitability. So you do need profitability for impact in most of the cases. Do you have any relationship, or let me ask you the different way. Does the government and public money have any relationship with Norrsken? In Sweden, we have an institution that invests in first-time funds. They've been a big backer of this Norrsken VC impact fund. Like Fond-ICO here. -Like Fond-ICO? -Yeah. But it's not an impact fund. -It's just an economic. -Yeah, it is. It would also help a pure non-impact focused for-profit fund? Correct. But already now in Sweden, I think this is part of the Greta Thunberg effect the biggest pension fund in Sweden, which is owned by the state. Their new mandate now is to only invest in impact. I think Sweden has come a very far way here in the Netherlands as well and a couple of other countries. I think this will come more and more. The pension money should be spent on improving the world, not making it worse. Once again, going back to, I think that if you are an impact tech company in Barcelona five years from now, you will hire the best, you probably get the most capital, and you hopefully get the most consumers because they more and more want to shop sustainable. So this will be the competitive edge. We can accelerate a couple of percentage point. We will be really happy. Would you wish be that the governments would get more involved in initiative like yours, or would you like to mind your own business and keep doing it the way you have? I know your government way be too bad if they should get involved or not. But I think in general, I think this is a team effort. I think that we all have the joint mission of improving society. If we can tag along, I think it's beneficial. What do you think? Leave you from here. Yeah. Well, I think that it's desirable, but as long as it doesn't come with other costs and burdens. Slowing down bureaucracy and paperwork. I think that, of course, it's desirable because, again, it's all of our money. And as a tax payer, I think that I would like that my money is also going to these initiatives. But at the same time, normally, or at least our experience here in Spain, is that it comes at the cost, that there's a lot of burden, and it goes against speed. And that also you understand because it's public money, so they have to take extra care. It depends on that, I would say. Yeah, but I think that one end solution, I think, is that when we get enough data and enough sophisticated, governments should tax negative outcomes, negative externalities. We should really look into what is the real cost of extracting this piece of oil to the entire society and tax it for the total cost. Then that if that's included then in all business models, then the market will self-regulate. Over there yet? No. I think we need more sophisticated models. But I say that that's the next level of initiative going in this way that every company should have an income statement balance sheet and an Impact-weighted accounting statement. This has been driven by Harvard. I think this should come. Interesting. Yeah, I think that on the regulatory matter, of course, policymakers, they have a lot of power. But also we have to understand that they have to get elected every four years and you need... Ironically, they're more short term than many private initiatives. That's why we think that we focus more on the entrepreneurial side and on the technology. If we really allow the technologies that make that eating plant-based meat, it's much cheaper than normal meat or the electricity, solar electricity, or wind electricity, it's much cheaper. It will come in a natural way without regulation. That's why I think that we focus on that and on what we have some leverage. That's not on the part. Good. So just before we wrap up, I wanted to ask a couple of questions. One is, you're probably an inspiration nowadays for many entrepreneurs having created one of the largest tech companies in Europe. Who were the people you followed when you were a kid? Who inspired you when you were a kid or young growing up? When we started Klarna, to start off with that one, it was a one shining company in Sweden called Price Runner. Revalued at $10 million. And they were like, wow, imagine if we one day can have a $10 million company. Then what happened was that Niklas Zennström sold his Skype just a couple of years later for $2 billion. And just overnight- You raise the bar. Raise the bar completely, like, wow. Can you build a unicorn out of Stockholm, this tiny country in the north? And I think that has such a big impact. You clearly can. [crosstalk 01:14:48]. That, as an inspiration, was so powerful. And that then connects to if we can instead enable and impact you and you're going to act in the same way. Wow, what's an effect that could do to society. Today, somebody inspires you? Yeah, a lot of people. So I look most up to a guy called Daniel Schmachtenberger. He does a lot of work together with Tristan Harris that did The Social Dilemma. You see that on Netflix. And to me, they are the biggest thinkers out there on catastrophic risks and so on. So if you're interested in some of the concepts I were saying here, they are the brains behind it. So just Google or just look into Spotify and try to type in Daniel Schmachtenberger. Impossible to pronounce. More Swedish unicorns. He's American? No, I mean Spotify. What do you consume? Do you follow podcasts? Do you read newsletters, blogs, follow people on Twitter? What is your main source of information nowadays? Yeah, I guess going back a little bit to this, that the attention span on average have gone down so much to our ability to digest complex information and read books is I assume lower, at least it is for me. So I just have a hard time reading books from start to end now because my attention span is gone. I consume mostly through documentaries and podcasts while doing something else. Recommend one? The Tristan Harris and Daniel Schmachtenberger is obviously one. I think the Making Sense Podcast is another one. Emerge is another one. It's a great podcast with great thinkers. Good. We'll copy the links in the description. Thank you very much. Thank you, Mark, Niklas. It was a pleasure, and good luck- Thank you very much. -and we will see the space in the second half of 2023. Where can people find you if they want to get involved or they want to participate or learn more? On our website. Just follow us on our social media channels, I would say. That's the easy way. And what's the address? Well, the address is going to be Norrsken.org/barcelona. Perfect. We'll put the link in the description as well. Thank you very much. Thank you and see you next week.